Beechwood Veterinary Clinic
Address |
2911 Rapids Dr, Racine, WI 53404 |
Phone |
(262) 634-3130 (262) 634-3130 |
Website |
Click Here |
All Hours |
M8a to 5p |
T8a to 5p |
W8a to 5p |
Th8a to 5p |
F8a to 4p |
Satclosed |
Sunclosed |
Close Today |
Veterinarian Reviews Add Review
Vet Name | Dr. Muur |
Mark |
|
Pet Name | Moose |
Owner Name | Rebecca |
1.18.2019
I used to love this clinic, and have been going there for 20 years.
The way they treated my puppy the last visit (1/12/19) was unacceptable. My puppy was terrified and they didn't try to help. My puppy does have an issue about being touched (he is going through training to fix this issue and they know that). They didn't try to help by taking it slow or helping the dog feel more comfortable. They cornered the puppy, grabbed his collar and laid on him. When expressing my concerns it took days to get any kind of response telling me that my concern was not important enough for a quick reply. I would have liked an apology and a vow to work better with my puppy but instead they didn't believe their staff did anything wrong that they could improve upon and basically said I was the problem. They also called my puppy a terrible word. I know my puppy has the issue with being touched and am working to fix the behavior so I acknowledge that he might be more of a difficult patient. I really just wanted them to help work with him better in the future to help everyone involved but that was too much to ask.
There were other things that happened that made us question this clinic for example telling us for years that our cat throwing up every day was just normal senior cat stuff - it wasn't. Taking several costly visits to determine my now deceased dog's condition (where I expressed at several of them to do any test you need to figure it out). Taking another dog there for us to hear they have no idea and we ended up taking him to an emergency clinic to get a diagnosis.
My best advice is to stay away from this clinic.
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