Underwriting

Holiday Closure Notice: July 2–5

In observance of Independence Day and our annual team wellness leave, our Customer Care and Claims teams will be closed from Thursday, July 2, through Sunday, July 5. We will resume normal business hours on Monday, July 6, at 6:00 a.m. MST.

You can still access your account, submit and view claims, and manage your policy online 24/7. Messages and claims submitted while we’re out will be reviewed and processed in the order they are received.

Need assistance while we're away? Visit our Frequently Asked Questions.

Contact Us

Questions? Search our Frequently Asked Questions for quick answers.

If you can't find what you're looking for by searching our Frequently Asked Questions, please call us and a Pets Best representative will be happy to assist.

Get In Touch

Mon - Fri (6a - 7p MST) - Saturday (6a - 2p MST)

1-877-738-7237

Operating Hours

Mon - Fri (6a - 7p MST)
Saturday (6a - 2p MST)
Closed Jul 2 – Jul 5 (Holiday)

Mailing Address 

Pets Best Insurance Services, LLC
1200 William St.
PO Box 2490
Buffalo, NY 14240

Fax

1-866-777-1434

Physical Address: Pets Best Insurance Services, LLC, 11333 N. Scottsdale Rd, #160, Scottsdale, AZ 85254
Pets Best does not accept mail at its physical address. When sending us items, please use the mailing address. Thank you.