Our customers love sharing their Pets Best stories. Below are actual customer reviews on our coverage, customer service and fast claims processing and reimbursement. Take a look, then get a free quote for your pet!
"In regards to Pets Best, I think your company is amazing! I am a walking spokesperson for Pets Best as I've advised all friends and family with pets to get insurance, and most importantly, go through Pets Best! You guys truly live up to your name: 'Pets Best!' Thank you again!!" - February 20, 2016
"I have had insurance through Pets Best for a few years and have always been extremely satisfied with the company. Claims are processed quickly and everyone I've interacted with is very friendly. I would definitely recommend Pets Best to a friend (again)!" - January 23, 2016
"I have had other insurance companies for my pets and I can say without a doubt, Pets Best is by far the best pet insurance available. Keep up the great work!"Score: 10/10 - Caryl - February 3, 2016, Member since 2010
"The reason I am a Pet's Best Customer is the customer service. Every single time I have called, the person who has helped me has been wonderful.
I have never had an issue with the company, only questions. Each time I call the person I speak with is nicer than the last!
This company is truly willing to work with you and works very hard to keep their clients happy. My claims are paid super quick too.
I LOVE this company and my next fur baby will have a policy with them as well." - September 25, 2015
"Always remarkable customer service. Your staff cares about our "fur family" member just as much as we do, and that kindness and patience always shows." - August 11, 2015
"Always an excellent response with Pets Best! Would highly recommend to friends." - January 19, 2016
"Pets Best is well worth the money! My puppy ate a AA battery and needed emergency care due to ingestion of battery acid. I am thankful that I decided to purchase this insurance as I don't know if I would have been able to afford the cost of his care without Pets Best. Their service is super fast as I was reimbursed for the expenses in a week! My family thanks you and so does our puppy!!" - January 22, 2016
"I would highly recommend Pets Best insurance to anyone. I have been very pleased with the terms of my policy, the timely manner in which my claims are processed and my reimbursements are received. Any calls I have ever made to customer service have always been handled by very courteous, caring and professional staff. I would definitely use them again in the future for any additional pets I may have." - January 6, 2016
"Excellent customer service. Received reimbursement for our claim within one week!"Score 10/10 - Justine - January 13, 2016, Member since 2012