Rev. 6/2019

What Does Pets Best Do With Your Personal Information


Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some, but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.


The types of personal information we collect and share depend on the product or service you have with us. This information can include:

  • Your name, address, and phone number
  • payment history and insurance claim history
  • checking account information


All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their members’ personal information; the reasons Pets Best chooses to share; and whether you can limit this sharing.

To limit sharing

Call 877-738-7237 and our menu will prompt you through your choices, or
Email us at

Please note:
If you are a new customer, we can begin sharing your information 30 days from the date we send this notice. When you are no longer our customer, we continue to share your information as described in this notice.

However, you can contact us at any time to limit our sharing.


Please feel free to contact us at if you have any questions about this Notice.

Other Important Information

If you have provided us with a California or Vermont address, you are automatically treated as if you have chosen to limit our sharing of information with affiliates and nonaffiliates. If you have provided us with a California address, we will not share information for joint marketing purposes with other financial companies. If you no longer have a California or Vermont address, these special rules will stop applying and you will need to notify us if you want to exercise your right to restrict our sharing of information with affiliates or nonaffiliates.

The above notice applies only to Services provided by Pets Best and does not apply to any other accounts you have with any of our affiliates. It replaces our previous privacy notice disclosures to you. We can change our privacy policy at any time and will let you know if we do if/as required by applicable law. For helpful information about identity theft, visit the Federal Trade Commission’s (FTC) consumer website at

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