Gray Veterinary Services Llc – Trenton, TX | Pets Best

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Vet details

Gray Veterinary Services Llc

Veterinarian Reviews Add Review

Vet Name

Dr. Gray

Mark

Pet Name

Molly

Owner Name

Ryan
11.2.2020

PLEASE DON'T WASTE YOUR TIME! I have never encountered such unprofessional people as some of the staff at this "veterinary clinic". EVERY time I called these people, they took longer to explain why they're too busy to help me than it would have taken to just look and answer my question! They're responses to negative reviews are a great example of what you're in for if you choose to do business with them. Of course they hide behind phrases like "we save lives", as if that's not exactly what every vet clinic in the country is doing. I'm not taking my pet to the trailer park of vets ever again!

Vet Name

Dr. Gray

Mark

Pet Name

Ryatt

Owner Name

Alan
4.21.2020

We do not recommend Dr. Gray @ Gray Veterinary Services. Dr. Gray missed diagnosing our dog with an intestinal obstruction. We took our dog to her office in hopes of finding a new local vet. He had been vomiting for a few days prior, unable to keep any food or water down. Dr. Gray kept our dog who was in a lot of pain for almost the whole day and was confused as to what was wrong. Took X-Rays, Bloodwork, Ultrasound, & gave IV fluids. When we went to pick him up, they had us come inside and show us X-Rays that Dr. Gray said she didn't like the look of his spleen. Jumped around and said he could possibly have Heartworms. Then proceeded to showed us a veterinary medical book with a spleen. She then went on to move to the ultrasound machine and didn't know what she was looking at. Inconclusive with a diagnosis, she gave him an injection & sent us home with 3 medications and a vet bill totaling close to $500-. without an itemized receipt given at the time of service. They left the IV catheter in without telling us why? We asked the vet tech, if this catheter was supposed to still be there, and he said this is in case you need to come back. If not, take it out by Friday. Regardless, call and let us know how he's doing. Something just didn't feel right when leaving their office. Our dog kept declining that evening and we rushed him to an Emergency Vet the very next morning. They had him no longer than 15 minutes, and palpated an abdominal obstruction. Confirmed with X-Rays they took and he had to have surgery once they could get him stable enough for surgery. Her replies to our emails were very unprofessional, when we let her know what happened. She replied she had a suspicion on him potentially needing exploratory surgery. That was never communicated to us, upon leaving her clinic. Just thankful we went with our gut instinct and took him elsewhere.

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