Lake Forest Animal Hospital
Address |
3935 S Lake Forest Dr, Mckinney, TX, 75070 |
Veterinarian Reviews Add Review
Vet Name | Sharma |
Mark |
|
Pet Name | Nahla |
Owner Name | Angela |
8.10.2021
If your pet is in need of an immediate and accurate diagnosis DO NOT BRING THEM HERE.
They were unable to figure out what was wrong after taking x-rays (of the wrong area) and running tests.
Obviously I just went and picked her up, after paying about $380 with no explanation or correct x-rays. I took her to another animal hospital, paid for more tests and x-rays of her throat and was told she has a mass/ cyst in her throat, which is pushing against her esophagus and that is the cause of her not being able to eat. The food builds up because of the lack of space allowing for it to pass.
I called Lake Forest back to advise them of their lack of professionalism and inability to locate a problem in the specific area we reported a problem with. I spoke with the vet and was told he was going to review the visit and call me back. That was 4 days ago. Today, I called again and was told I would get another call in 30 minutes, that was more than 3 hours ago.
Their inability to diagnose a problem that was choking our beloved pet, lack of concern toward her weight loss and "just feed her the wet food" instead of finding the cause is very disturbing. I will never return and will caution anyone from taking their loved pets there.
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