Canyon Lake Veterinary Clinic
Address |
9739 N Sam Houston Pkwy East, Ste 110, Humble, TX, 77396 |
Veterinarian Reviews Add Review
Vet Name | Anthony Briles |
Mark |
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Pet Name | Akina |
Owner Name | Justin |
5.30.2024
Everyone in the Humble and surrounding areas please beware of Canyon Lakes Veterinary Clinic 9739 N Sam Houston Pkwy E #110, Humble, TX 77396
These people ... my tea cup chihuahua!!!
We dropped her off at 8 am to get fixed and around 5pm we were picking her up off the freeway ...!! They lied to us, they said she chewed through her leash to get away and also said that she bit the tech. Neither of those were true, we found her ... on the freeway with the leash from the vet office and IV catheter in her leg. When we asked to see the bite, the tech said there was no mark left on her hand. They waited almost two hours to contact us to let us know they lost our puppy. We want justice for our baby! Don't go there! STAY AWAY!!
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Vet Name | Dr. Brile |
Mark |
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Pet Name | Sophie |
Owner Name | Kendal |
10.16.2021
Very very disappointed with this office. I took my sick dog (10.5 years old) to get looked at. Well he started out by doing blood work and then came back and said she has stage 3 or 4 kidney disease. Then states she only has roughly 18-90 days to live. But she needs to be on a special diet to help/control the progress of the disease. Ok so I ask the first time how do I get the food he said I’ll send you a link to order it off my pharmacy and you’ll get it in two or three days (same speed as chewy) ok so I ask a second time what is she to do for food until then (no answer walks out). Comes back with her bag of water and gives her a little bit (a number worth I’d say 2 ounces). Then they load it up to send home with me and I ask for a second one ( no mention of cost or anything just says sure). I head to check out and ask the lady at the service desk about the food 3rd time now. Dead stare and I pay the 300+ dollar bill and figure I had paid for it and I would just get it mailed to me. NO I look at the bill and I was charged 200$ for blood work (I was told 80-130) on the phone, 50$ for the visit (that’s fine) a shot 30$ (that’s fine) and then 80$ for 3 bags of water. Well first of the fist bag was 20$ and came with all the needles and tubing the other two bags were just water (which I only requested 1 extra). And still no food or RX to run to pet smart and get her food. I mean over all I feel he just took advantage of us and I will NEVER take her back.
Update 2 days later I have her food and all her supply’s needed thanks to another vet taking the time to help me. And his food online was higher in price and shipping was 12-14 business days??? Not 2-3 days. Also I finally got her perception thru them on Friday but will not be getting anything from them again.
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