Barrington Oaks Veterinary Hospital
Address |
710 Dodge Ave NW F, Elk River, MN 55330 |
Phone |
(763) 441-4000 (763) 441-4000 |
Website |
Click Here |
All Hours |
M7a to 7p |
T7a to 7p |
W7a to 7p |
Th7a to 7p |
F7a to 6p |
Sat9a to 5p |
Sun10a to 5p |
Open Today9a to 5p |
Veterinarian Reviews Add Review
Vet Name | Barrington Oaks |
Mark |
|
Pet Name | Primce |
Owner Name | John Ruacho |
3.5.2023
Conveniently located 2 blocks away from me. Read their website. They will see animals in emergency situations unless it’s after hours. The truth is, they will not see your pet on a Saturday unless you have an appointment. Even if it’s an emergency of course unless you’ve been spending a ton of money on your pet there already. Then It would be up to the vets discretion as they put it.
Cats crying in pain laying on the ground. Other cat is trying to get him to move. Moms crying that he’s dying. I look up their website and take him there. No animals in the waiting room. Receptionist doesn’t get off the phone or her chair but still asks for appointment, looks up my account ( I have had two cats there 2 times over the past 7 years) and says she’s sorry but they wouldn’t have time. She didn’t even ask the vet. I’m thinking, surely the vet would be an animal lover and take a few minutes to check the symptoms and give a little advice on which route to go. I called them afterwards and gave them a second chance. I got a hold of a different worker that went and asked the vet. She got back on the phone and asked my information so they could look at my account. Afterwards they said they were sorry but they wouldn’t have time today.
So, my take away is, their customer service sucks. Their vets focus on the money and their personal comfort not the animals.
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