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Vet details

Golden Gate Animal Clinic

Veterinarian Reviews Add Review

Vet Name

Dr.Lanier

Mark

Pet Name

Pepper

Owner Name

Jasmine
4.3.2021

I have been going to this doctor for years. He was always very trustworthy and has been my family doctor for many of my pets. Recently I took my dog in to get an ultrasound. When I received my dog back she was clearly limping and hurt. The receptionist pretended like nothing was wrong and acted ignorant to the clear fact that my dog had been hurt. Not including her resting lack of care face and terrible attitude. Obviously she should not be working with animas. I let it go since I know things happen but over the night she started to get worse. I called in the next day and asked for something to relieve her pain. Then I had to pay for the medicine that was due to injury that they did. They never even call me back the next day showing that they didn’t even care that they hurt my dog. The doctor told me that it was just arthritis and tried to write me off like I didn’t know what I was talking about. On his report he wrote the wrong leg when I clearly said it was the front left leg. I told this to receptionist and him and neither of them took note of the actual leg that was hurt and wrote the wrong leg in the notes. Makes me think that they are trying to cover their tracks so they don’t get sued. Little did they know I would never sue them and gave them so many referrals for new customers since I have many dog friends.Then literally after this occasion I was discharged from ever using them again. This clearly shows me that if something happened to my dog they would deny it and lie to cover up their tracks. Well at first I thought it was an accident now I think they knowingly did something to her and just denied it and then didn’t care. Beware of this Vet because if something happens to your dog he will deny your allegations and then discharge you so that he is not responsible for any negligence on his part. They did me a favor and I will be sure to warn everyone I know to stay away from Golden gate animal clinic.

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