Terms and Conditions

This website is owned by Pets Best, and its affiliates.

You're welcome to use the material on this website, or any other site operated by Pets Best. Simply checking the “I accept” button will serve as your electronic signature, and agreement to be legally bound by these Terms and Conditions of use. From time to time we may need to post notices on this site, and you agree that no other notices are necessary.

Availability and Use of Materials

Information, forms, documents, software, and other content available to you on this site are collectively called “materials.” We periodically update, revise, and enhance these materials to make your use of this website easier and more enjoyable.

Descriptions or explanation of the insurance products we offer are intended to be general information, and may not contain complete descriptions of all the terms, exclusions, or conditions which may apply. Some products are not available in all states.

Copyright and Proprietary Rights

Our materials are protected by United States copyright laws. Service marks and logos on this site are owned by Pets Best, unless we've indicated that ownership belongs to another company. You are not allowed to copy or reproduce any of the materials, logos, trademarks, service marks, or the names of Pets Best or its affiliates without permission.

License to Use the Materials

You have a temporary license to use the materials during browser sessions while you are logged on to the site. This license is non-exclusive and non-transferable, and you can't use the materials or software that we find to be contrary to Pets Best's best interest.

Software on this site is the sole property of Pets Best or a third party vendor. If Pets Best's license with the vendor expires, your license to use the software is automatically and immediately revoked. You can't copy, reverse engineer, decompile, or use the software in any other manner than as we've described in this agreement without our permission.


You'll always be told of any fees before you use the services. If you agree to the charges, and use the materials, the fees aren't refundable, except where noted.

Communications with Pets Best

If you communicate with us on this site or by e-mail, you agree that your message won't be considered confidential, and that we may contact you.

We will tell you what your plan costs before you purchase, and we will notify you of any changes to the fees associated with your plan.

Links to Other Web Sites

Unless expressly stated we don't endorse, promote, or have any affiliation with other websites. For your convenience in locating other information and services, we may link to other Internet Web sites. Since we don't

control them, we aren't responsible for the content of those other sites.

Use of the Internet

No one has control over failure of electronic or mechanical equipment or communication lines, telephone or interconnect problems, computer viruses, unauthorized access, theft, operator errors, severe weather or natural disasters, strikes or labor problems, acts of war, or governmental restrictions. Since we have no control over those issues, we won't be liable for any loss that they cause.

Disclaimer of Warranty and Limitation of Liability

The materials on this site are presented “as is.” You agree to use them at your own risk, and you agree we will not be liable to you or to third parties for any damages resulting from use of this site. You agree hold us harmless from all claims.

We don't warrant the merchantability or fitness of the materials for any purpose, that the website or content will work properly on your platform, or even that the functions on this site will not be interrupted. We don't warrant that defects or errors in the site or the materials will be corrected. Some jurisdictions don't allow wavers or exclusions of implied warrantees, so this may not apply to you.

Governing Law and Jurisdiction

This site is controlled and operated by Pets Best from its offices within the United States. We don't represent that the materials on this site are appropriate or available for other jurisdictions. Access to them from territories where their contents are illegal is prohibited.

This agreement is governed by the laws of the State of Idaho. You consent to the jurisdiction of the federal and state courts presiding in Boise, Idaho. You agree to accept service of process by mail, and waive jurisdictional and venue defenses.

These terms and conditions are dated November 25, 2008.

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