HOW CAN WE HELP?
6a - 7p Monday - Friday
6a - 2p Saturday
Mountain Time
PHONE
1-877-738-7237
FAX
1-866-777-1434
MAIL
Pets Best
2323 S Vista Ave. Ste. 100
Boise, ID 83705
My Question
First Name
Last Name
Policy (optional)
Phone
Best Day
Best Time
- Pet Insurance
- Frequently Asked Questions
- When Is My Premium Payment Due
When is my premium payment due?
Your policy premium is set up to be automatically paid based on the payment frequency you chose when signing up.
For example, if you enrolled on the 11th of the month and selected a monthly payment frequency, your premium payments would be charged on the day you signed up for the first month, and on the 12th of each month going forward due to your policy having an effective date of the 12th.
If you chose a monthly payment frequency and your policy has an effective date on the last day of the month, you'll be charged on the last day of each month going forward.
You can view or update your payment information in your Customer Account.