Do I need to upload a picture of my paper claim form when submitting a claim online?

When submitting claims online or through one of our mobile apps, there's no need to upload a picture of your paper claim form. The online submission process takes the place of your paper claim form.

To submit a claim you'll need to upload documents or images with the following:

  • An itemized invoice showing the vet hospital or clinic where your pet was seen
  • Your pet's name
  • The total cost of all services
  • Proof of payment

For periodontal claims we'll also need:

  • Records showing a teeth cleaning under general anesthesia within the last 13 months.

View our claims page for more helpful tips and claims filing help.