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6a - 2p Saturday
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1-877-738-7237
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1-866-777-1434
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Pets Best
2323 S Vista Ave. Ste. 100
Boise, ID 83705
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- Pet Insurance
- Frequently Asked Questions
- Do I Need To Upload A Picture Of My Paper Claim Form When Submitting A Claim Online
Do I need to upload a picture of my paper claim form when submitting a claim online?
When submitting claims online or through one of our mobile apps, there's no need to upload a picture of your paper claim form. The online submission process takes the place of your paper claim form.
To submit a claim you'll need to upload documents or images with the following:
- An itemized invoice showing the vet hospital or clinic where your pet was seen
- Your pet's name
- The total cost of all services
- Proof of payment
For periodontal claims we'll also need:
- Records showing a teeth cleaning under general anesthesia within the last 13 months.
View our claims page for more helpful tips and claims filing help.