HOW CAN WE HELP?
6a - 7p Monday - Friday
6a - 2p Saturday
Mountain Time
PHONE
1-877-738-7237
FAX
1-866-777-1434
MAIL
Pets Best
2323 S Vista Ave. Ste. 100
Boise, ID 83705
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- Pet Insurance
- Frequently Asked Questions
- My Last Payment Failed - How Can I Pay For My Premium Today
My last payment failed - how can I pay for my premium today?
If your last payment failed, you can pay for your pet insurance premiums today in your Customer Account. From the home screen, you'll be able to find your past due amount and select "Pay Now".
You'll be able to save this new payment method for future premium payments. Additionally, if you're paying with a checking or savings account, you'll be able to automatically sign up for direct deposit for faster claims reimbursement.