HOW CAN WE HELP?
6a - 7p Monday - Friday
6a - 2p Saturday
Mountain Time
PHONE
1-877-738-7237
FAX
1-866-777-1434
MAIL
Pets Best
2323 S Vista Ave. Ste. 100
Boise, ID 83705
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- Pet Insurance
- Frequently Asked Questions
- How Do I Submit A Claim
How do I submit a claim?
The best way to submit, update, and see the status of your claims is through your Customer Account. You can access your Customer Account from any device, or download our mobile app for your iOS or Android device.
When submitting claims, we do require an itemized invoice showing where you pet was seen, your pet’s name, how much the services cost, and proof of payment.
For more helpful tips and claims filing help, view our claims page.