How fast will I receive my reimbursement?

Pets Best strives to process claims as quickly as possible, with online claims submission from any device. Choosing to receive claim payments via direct deposit is the fastest way to be reimbursed, with payments deposited in as little as two days after we've finished processing your claim. If you haven't signed up for direct deposit, you can expect to receive a paper check in 5-7 days after we've processed your claim to account for mailing times.

For the fastest reimbursement after processing, sign up for direct deposit in your Customer Account.