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Ten Things You Should Know About Pet Insurance

To be competitive and give you more choices, each pet insurance provider offers slightly different plans.

To help you decide, we've prepared an easy-to-understand description of the most important things you'll need to consider.

1. Which deductible should you choose?

Choosing a higher deductible will lower your monthly plan price, but it means your out-of-pocket costs will be higher when your pet needs vet care. Choosing a lower deductible will increase your monthly price, but will lower your out-of-pocket costs. Pets Best offers a wide variety of deductible options so your plan is personalized to fit your budget.

2. What are the coverage levels?

The rising costs of veterinary medicine can sometimes make low coverage limits unrealistic. Choose a plan that covers the true costs of unexpected illness and accidents. Pets Best offers a complete selection of high coverage limits so you and your pet are well protected in the event of the unexpected.

3. What does the plan cover? 

Look for plans that cover accidents, illnesses, hereditary and congenital conditions, and optional routine care like Pets Best plans do.

  • Accidents - Common accidents like cuts and broken legs should be covered. Also, look for a plan that will help pay for surgery needed to remove swallowed objects.
  • Illnesses - Curable conditions and chronic diseases, like cancer and diabetes, should be covered. 
  • Hereditary and congenital conditions – Examples include hip and elbow dysplasia, glaucoma, epilepsy, IVDD, luxating patella and cherry eye.
  • Routine Care - This optional coverage is usually available for an extra price, and should help pay for preventive measures like annual exams, vaccinations, blood work and dental cleanings.

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4. How is your reimbursement calculated when you file a claim?

Generally, reimbursement is calculated in one of two basic ways:

  • As a fair and straightforward percentage of your veterinarian's bill, which is the method Pets Best chooses, or
  • As a percentage of a benefit schedule which limits the amount the insurance company is willing to pay.

5. Can you choose any veterinarian?

Look for plans that allow you to visit:

  • Any licensed veterinarian in the world
  • Emergency clinics – Even after hours
  • Specialists – In case your pet needs to be seen by an ophthalmologist (eye specialist), or oncologist (cancer specialist), for example.

6. Who determines your pet's treatment?

We believe you and your veterinarian should determine the best course of treatment for your pet. Choose a plan that doesn't limit your choices by using a benefit schedule

7. What is excluded?

Pre-existing conditions are not covered by any pet insurance provider,  whether or not the conditions were previously diagnosed or treated. Be sure the provider you choose is transparent and clearly lists what’s not covered.

8. Does the policy provide lifetime coverage?

In the event of a chronic problem such as diabetes or cancer, it’s important to know your plan will continue to cover the problem after your policy renews. Otherwise, illnesses may be considered “pre-existing” when it’s time to renew your policy. Pets Best provides continuous care coverage at no additional cost on all of its policies.

9. Who does your veterinarian recommend?

Your vet's staff members have heard all the news, good and bad, from other policyholders. Ask which pet insurance providers they recommend.

10. What type of experience can I expect?

Be sure to choose a company with high customer satisfaction scores, fast claims processing and fast reimbursement, like Pets Best. When you have a question or need help with a claim, having a pet insurance company that employs pet lovers who truly understand can make all the difference.

We hope these ten suggestions leave you better prepared to make an educated choice in your pet insurance coverage and policy. Get started now with a free quote!