Pets Best Makes List of “Best Places to Work in Idaho”

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Pets Best employees host a themed office party.

The pet insurance agency has been awarded for the 3rd consecutive year

Pets Best Insurance Services, LLC, a leading U.S. pet-health insurance agency, announced today it has been named one of the Best Places to Work in Idaho for the third consecutive year.

Along with a select group of other businesses, Pets Best has received 2015 recognition for the excellence of its workplace from the Best Places to Work in Idaho Program. The program is a collaboration between the Idaho Business Review and POPULUS, an Idaho-based marketing and HR research organization.

The annual ranking employs confidential surveys administered to employees at companies around Idaho. It measures employee happiness using metrics such as performance in compensation and benefits, employee growth and development, work-life balance, workplace environment and company management. The highest levels of employee satisfaction translate directly to the best places to work.

Patricia Tsunoda is a claims processor at Pets Best. She enjoys coming to work every day, she explains, because of the people she’s surrounded by: From upper management down to the newest employee, she enjoys everyone she works with.

“I love my job at Pets Best, mostly because of the people and pets I get to work with on a daily basis,” Tsunoda said. “I feel that we are all valued, included and appreciated, which really helps us to understand how each employee contributes to the overall goals of the company.”

Employees are encouraged to participate in extracurricular activities such as the Pets Best bowling league, softball team, company appreciation picnics and many dress-up theme days. A sense of fun is encouraged in both work and play.

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Pets Best also places emphasis on the importance of interacting with the community. The company contributes to local community events including See Spot Walk, an annual 1-mile walk through Julia Davis Park in support of the Idaho Humane Society, as well as the Festival of Trees. During the holiday season, Pets Best hosts a Dog Paws & Santa Claus photo shoot to raise money for the Idaho Humane Society.

Amanda Allen, a customer care representative for Pets Best, says she enjoys seeing the wagging tails that greet her each morning as she comes through the door. With nearly fifteen office dog regulars, Pets Best feels more like a big family than an insurance agency.

“As a newer employee of Pets Best, I already feel as though these people and pets are part of my family,” Allen says. “Pets Best really goes above and beyond to make sure new employees feel welcome and comfortable, and they make it very easy to balance work life and personal life.”

This coming September, the agency will celebrate its 10th year in business.

About Pets Best Insurance Services, LLC

Dr. Jack L. Stephens, founder and director of Pets Best, founded pet insurance in the U.S. in 1981 with a mission to end euthanasia when pet owners couldn’t afford veterinary treatment. Dr. Stephens went on to present the first U.S. pet insurance policy to famous television dog Lassie. Pets Best provides coverage for dogs and cats. Dr. Stephens leads the Pets Best team with his passion for quality pet care and his expert veterinary knowledge. He is always available to answer questions regarding veterinary medicine, pet health and pet insurance. The Pets Best team is a group of pet lovers who strive to deliver quality customer service and value. Visit for more information.

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Pet insurance coverage offered and administered by Pets Best Insurance Services, LLC is underwritten by Independence American Insurance Company, a Delaware insurance company. Independence American Insurance Company is a member of The IHC Group, an organization of insurance carriers and marketing and administrative affiliates that has been providing life, health, disability, medical stop-loss and specialty insurance solutions to groups and individuals for over 30 years. For information on The IHC Group, visit: Additional insurance services administered by Pets Best Insurance Services, LLC are underwritten by Prime Insurance Company. Each insurer has sole financial responsibility for its own products.

Pets Best is a proud member of the North American Pet Health Insurance Association (NAPHIA).




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