Pets Best Hits Company Milestone

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Company Milestone: 100K Pets Insured Across the United States


(Boise, Idaho)– Pets Best Insurance Services, LLC, (Pets Best) a leading U.S. pet insurance agency based in Boise, Idaho, has reached a new company milestone by insuring their 100,000th pet.

Since 2005, Pets Best has provided pet parents with peace of mind by lessening the burden of expensive vet bills, and as of this month, they have officially provided insurance to 100,000 pets from coast to coast. In addition, Pets Best has processed over one million claims as of April.

“This milestone comes at such an exciting time for Pets Best, and our industry as a whole,” said Pets Best President, Chris Middleton. “From the 1st to our 100,000th, each and every pet in our Pets Best family simply means the world to us. We are thrilled that Pets Best has remained an industry authority, matching the exponential growth the pet insurance industry has made in the past few years. As we continue to grow and insure the next 100,000+ pets, providing excellent customer service and offering plans that fit every pet, and every budget will remain our core focus”

Pets Best is celebrating this major achievement throughout the month. Last week, they kicked off the celebration with their employees first with an internal appreciation party. Today, they celebrate with their local Boise community with the announcement of a donation matching fundraiser in support of The Idaho Humane Society. Pets Best is now raising money to match up to a $1,000 donation through the brand’s Facebook, here.

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Pets Best has always been on the cusp of industry innovation by offering customers customizable pet insurance plans and quick reimbursements, as well as added features like a 24/7 Pet Helpline for on-the-go pet health related questions, a user-friendly mobile app, and much more.

In April, NAPHIA, the North American Pet Health Insurance Association, announced a new report stating that pet insurance is now a $1 billion industry. This was also an especially incredible benchmark for Pets Best because Pets Best’s founder, Dr. Jack Stephens, launched the pet insurance industry in the US and wrote the first policy ever in 1981. Dr. Stephens brought together over 900 veterinarians to create the first pet insurance company in the US and is known as the “father” of pet insurance in North America. In 2005 he went on to co-found Pets Best by introducing innovations in online enrollment, claims processing, and a more customer-friendly reimbursement model that is now the industry norm.

Visit to learn more about how Pets Best helps provide peace of mind to policy holders. Or, if you are a member of the media and would like more information or to request and interview with a Pets Best representative, please contact Kerry Sutherland, or (775) 360-6101.



About Pets Best Insurance Services, LLC

Pets Best was founded in 2005 by veterinarian Dr. Jack Stephens with a mission to provide access to comprehensive animal healthcare at an affordable price. Dr. Stephens’ passion for saving pets is what brought him to start pet insurance in the U.S. in 1980. Pets Best offers pet insurance for dogs and cats in every state and has paid over $175 million in claims to their customers. Customers rate Pets Best 9.6 out of 10 (TrustPilot) and they are recommended by veterinarians across the nation. Built upon a legacy of innovation, Pets Best focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline, and more. Pets Best offers pet insurance for multiple fortune 500 companies through leading partner connectivity and technology. Pets Best is a proud founding member of NAPHIA, an organization that has established high standards and transparency for the pet insurance industry. Visit for more information.

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