Dr. Jack Stephens Receives Lifetime Achievement Award from Pet Insurance Industry

Dr. Jack Stephens accepts his Lifetime Achievement Award from the North American Pet Health Insurance Association.

BOISE, Idaho – Dr. Jack Stephens, founder of pet insurance in North America, has received a first-of-its-kind Lifetime Achievement Award from the North American Pet Health Insurance Association (NAPHIA).

Dr. Stephens was honored by NAPHIA not only for his role in founding pet insurance for Americans, but for his work galvanizing support from competitors to grow the industry as a whole. This is the first Lifetime Achievement Award ever given by the organization.

“The industry in North America has not just grown and evolved because of Jack’s contributions, it literally exists because of them,” said NAPHIA Executive Director Kristen Lynch. “The association’s executive came up with the award as a way to recognize him formally and thank him for his unparalleled contributions.”Read More…

Pets Best Announces Survey Results of Top Toxic Substances for U.S. Dogs and Cats

Sick dog visits veterinarian after ingesting toxicity.

BOISE, Idaho – Common household items top the list of toxic substances that send pets in for veterinary visits, according to a new survey released by Pets Best Insurance Services, LLC (Pets Best).

Toxins are one of the most frequent pet insurance claims submitted by pet owners partly due to the seemingly innocent nature of many substances that can harm dogs and cats.

Chocolate, headache medicine, grapes and raisins can all cause serious harm to dogs and make up some of the most likely substances to set off an emergency situation, according to the Pets Best survey. Cats are poisoned most often with a common flower, lilies, but also are susceptible to headache medicine, onions, chives and garlic.Read More…

Pets Best Passes $100 Million Payout Milestone

Pets Best pet health insurance reaches $100 million in paid claims to policyholders.

Skin allergies and kidney failure top the list of most paid out dog and cat claims

Pets Best Insurance Services, LLC, (Pets Best) reached a landmark this week, distributing $100 million in pet insurance claim payouts to policy holders.

The number is symbolic of the strong emphasis Pets Best puts on its mission: To save pets and end economic euthanasia by helping to ensure pet owners are financially prepared when their pets need unexpected veterinary care.

In 2012, the economic euthanasia level, also called the stop treatment point, was $1,704, meaning when the veterinary bill reaches that amount or more, most pet owners will choose to have their pet euthanized rather than pay for veterinary care. The $100 million in paid claims covers the stop treatment point 58,685 times.

“The reason I started the pet insurance industry was to end economic euthanasia,” said Dr. Jack L. Stephens, founder of Pets Best and creator of the pet insurance industry in North America in 1981. “In paying out over $100 million in pet insurance claims, we have reached a major milestone in helping save pets’ lives. After 33 years, the industry has helped hundreds of thousands of pet owners and saved millions of pets. I am proud of Pets Best and the entire industry for each and every life that has been, and will continue to be, saved.”

While the rise of the pet insurance industry has been instrumental in lowering the rates of economic euthanasia, the practice is still a constant specter in veterinary care. According to an Associated Press survey, 41 percent of pet owners are extremely or somewhat worried about their ability to pay medical bills in the event of a sick cat or dog.**Read More…

New Jersey Veterinarian Receives National Award from Pets Best

Dr. Jay Buchholz, winner of the Pets Best My Vet's the Best contest.

Latest My Vet’s the Best contest honors veterinarian Dr. Jay Buchholz

Pets Best Insurance Services, LLC, a leading U.S. pet insurance agency based in Boise, Idaho, announced today that veterinarian Dr. Jay Buchholz has been voted the most recent winner of the agency’s My Vet’s the Best contest. The nationwide contest honors veterinarians for their outstanding service.

The latest round of the contest brought in 5,498 total votes cast by pet owners across the U.S. through the Pets Best Facebook page.

“Our contest recognizes veterinarians that provide exceptional animal care in their local communities,” said Dr. Jack Stephens, founder of Pets Best. “Dr. Buchholz is a passionate veterinarian who is dedicated to treating animals with a caring touch.”

Dr.  Buchholz, who practices at the Maywood Veterinary Clinic in Maywood, New Jersey, won the contest after receiving 1,864 online votes. He was among hundreds of veterinarians across the country nominated for the seasonal award. Runner-up Dr. Robin Losso of East Brunswick Animal Hospital in East Brunswick, New Jersey, came in second place with 1,370 votes. The contest doesn’t typically include both a winner and runner-up from the same state.Read More…

Pets Best Makes List of “Best Places to Work in Idaho”

Pets Best employees host a themed office party.

The pet insurance agency has been awarded for the 3rd consecutive year

Pets Best Insurance Services, LLC, a leading U.S. pet-health insurance agency, announced today it has been named one of the Best Places to Work in Idaho for the third consecutive year.

Along with a select group of other businesses, Pets Best has received 2015 recognition for the excellence of its workplace from the Best Places to Work in Idaho Program. The program is a collaboration between the Idaho Business Review and POPULUS, an Idaho-based marketing and HR research organization.

The annual ranking employs confidential surveys administered to employees at companies around Idaho. It measures employee happiness using metrics such as performance in compensation and benefits, employee growth and development, work-life balance, workplace environment and company management. The highest levels of employee satisfaction translate directly to the best places to work.Read More…

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