Pets Best Supports Dogs on Deployment in ResQwalk for Military Pets

Virtual walkathon raises money to help U.S. military service members and their pets 

BOISE, Idaho – Pets Best Insurance Services, LLC, a leading U.S. pet health insurance agency, teamed up with Dogs on Deployment (DoD) in their first ResQwalk for Military Pets. From August 1 to August 28, ResQwalk hosted a special digital walkathon to raise money for military members and their pets.

Pets Best teams up with ResQwalk to raise money for Dogs on Deployment.

40,000 participants downloaded the ResQwalk app and walked 599,986 miles, which exceeded the original goal of 300,000 miles. For every person who downloaded the ResQwalk app and participated in the walkathon, Pets Best donated $1 (up to $1000) to Dogs on Deployment.

ResQwalk is a free mobile app that enables people to raise money and resources for animal welfare organizations, simply by walking. The ResQwalk community has walked over 5.5 million miles for animals in need and has given away $125,000 and $30,000 in products to over 4,000 animal welfare partners. ResQwalk’s mission is to educate and build a network of like-minded, socially conscious people who help and support the animal welfare community.Read More…

Pets Best Releases Industry Consumer Report

A comprehensive customer survey sheds light on who’s currently buying pet insurance and their overall behaviors.

Boise, Idaho– The number of insured dogs and cats in the United States is currently over 1.2 Million, however, that makes up only .75% of the total number of dogs and cats nationwide. With that startling figure in mind, and as part of National Pet Health Insurance month in September, Pets Best Insurance Services, LLC (Pets Best), a leading U.S. pet health insurance agency founded in 2005, has released this new customer data as a Pet Insurance Industry Consumer Report to help raise awareness about pet insurance, consumer behaviors and trends. Pets Best collected and analyzed 8,430 customer responses in surveys issued in 2013 and 2016.

At Home, Pets Are More Than Just the “Family Pet”

In the study, over 82% of pet insurance customers reported that they consider themselves “pet parents”, rather than simply “pet owners”, which speaks to the human-animal bond and how Americans’ relationship with pets has evolved over the past few decades. Pets are truly being considered as members of the family, not simply “the family pet”.

82% of pet insurance customers consider themselves pet parents, not pet owners.
Perhaps one of the most notable trends Pets Best has seen among its customers is that the fastest growing age group is now 25 – 34 year old millenials. From 2005-2010, 25 – 34 year olds represented 5.7% of Pets Best pet insurance customers, whereas from 2011-2015, that same age group grew to 16.9% of customers. This increasing trend among millenials may speak to another finding in the study, which shows that over half of pet insurance customers (52.8%) don’t have human children. Additionally, 78% of pet insurance customers are female. This also aligns with the growing trend of young women choosing dogs over motherhood, as reported in the NY Post in 2014.
Millenials are the fastest growing group of pet insurance customers.
Lastly, 39.6% of pet insurance customers adopted their pet from a shelter or rescue.  With another 6.4% of customers reporting that they adopted their pets when they found them as a stray.

How & Why Pet Owners Opt for Pet Health Insurance Today

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Pets Best Awards Ohio Veterinarian with National Award

The latest My Vet’s the Best contest of 2016 honors veterinarian Dr. Katie Buss

BOISE, Idaho – Pets Best Insurance Services, LLC, a leading U.S. pet insurance agency based in Boise, Idaho, is pleased to announce veterinarian Dr. Katie Buss as the most recent winner of the agency’s My Vet’s the Best contest. The nationwide contest honors veterinarians for their outstanding service.

Veterinarian Dr. Katie Buss is the winner of the national My Vet's the Best contest.

“In holding this contest, we aim to acknowledge exceptional veterinarians around the nation. Dr. Buss is one such veterinarian,” said Dr. Jack Stephens, founder of Pets Best. “By providing compassionate care to her patients, Dr. Buss has made a positive impact on her community and well as her clients and their pets.”

The latest round of the contest brought in 1,480 total votes cast by pet owners across the U.S. through the Pets Best Facebook page. Dr. Buss, who practices at Kings Veterinary Hospital in Loveland, Ohio, won the contest after receiving 390 online votes. She was among hundreds of veterinarians nominated for the seasonal award. The contest’s seven other finalists received a significant number of votes.Read More…

Pets Best Launches Informative Guide for New Dog Owners

Pets Best Pet Health Insurance launches a New Dog Owner Guide.

Boise, Idaho Pets Best Insurance Services, LLC (Pets Best), a leading U.S. pet health insurance agency, has launched a comprehensive New Dog Owner’s Guide providing a quick, easy-to-navigate, educational resource for dog owners on a variety of key topics pertaining to their pet’s overall care.

Covering a wide range of issues like “bringing a new puppy home”, “raising your dog”, “ongoing health care” and “traveling with your dog”, this new guide reinforces the company’s commitment to providing pet owners with information, general tips and ideas to help them provide the very best care to pets.

“At Pets Best, we constantly look for new ways to provide the best information, services and value to our customers,” said Chris L. Middleton, president of Pets Best. “We know this new guide will serve as an excellent online resource for new and existing dog owners, looking for general tips and advice on key pet topics.”

The new Pets Best New Dog Owner’s Guide can be found online at More…

Pets Best Promotes VP of Claims to General Counsel

Jared Hight, newly appointed General Counsel of Pets Best.

Boise, IdahoPets Best Insurance Services, LLC, (Pets Best) a leading U.S. pet health insurance agency, is pleased to announce the appointment of Jared Hight to General Counsel from Vice President of Claims.

Mr. Hight attended the University of Idaho College of Law while continuing to work full-time for Pets Best. After graduating in December and being admitted to the Idaho State Bar this spring, Mr. Hight was immediately promoted to overseeing the company’s legal function. Mr. Hight has been with Pets Best since the company’s inception in 2005, shortly after his graduation from Boise State University with his undergraduate degree in English Literature. Originally hired to create and staff the company’s underwriting department, his role was quickly expanded to oversee the claims department and eventually corporate compliance.

“Pets Best has always been an opportunity to be involved in creating something from the ground up, plus the people I work with are excellent and the employees are fantastic,” Hight said. “Being able to stay at Pets Best while utilizing my law degree is really the best of both worlds, giving me an opportunity to remain with the company that has been my home while further expanding my responsibilities into new and challenging areas.”Read More…

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