Pet Insurance Press Releases – Pets Best
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Pets Best Insurance Launches in Japan

Posted on: January 31st, 2008 by

Pets Best Insurance Client Advocate, Torrey Stephens, takes a last minute look at the pet insurance agreement. As Masahiro Aruga, Business Development, Donald Dietrich, Administrator, Iwao Nonaga, Dr. Jack Stephens, Dale Peterson, Executive Director, and Greg McDonald, sign.

January 31, 2008, (Boise, ID) Today Pets Best Insurance hosted a delegation of business leaders anddignitaries from Japan and the state of Idaho to announce the launch of their brand of pet insurance inJapan. Pets Best founders, Jack Stephens DVM, and Greg McDonald, along with Pets Best Japan founderMr. Iwao Nonaga were on hand to meet with local Boise media about this historic expansion of pet healthinsurance from the United States to Japan.

Although several European pet insurance companies have expanded outside their countries’ borders, thismarks a first for a leading pet insurance provider in the United States to expand its technology, businessprocesses and brand outside the United States and the first pet insurance company in Japan.

With a declining human birth rate in Japan, pets are becoming an integral part of the family. There are over25 million dogs and cats in Japan. Pets, according to a survey of Japanese pet owners, are consideredfriends and provide spiritual support. Just as in the United States and Europe, the rise in stature of petsincreases the utilization of veterinary care, resulting in greater need for pet insurance. Pets once consideredonly objects, were changed by legislation in 2004 as objects with life, an important distinction in Japaneseculture. Pets fulfill a needed role in Japanese society, just as in the United States by reducing stress,providing companionship, improving “good feeling” hormones and bringing joy to families.

The founder of Pets Best Japan spent several years doing an analysis of pet insurance in North America andEurope, focusing on products and systems. After an exhaustive search, the principals decided that PetsBest had the best product and proprietary software system for pet insurance. Mr. Iwao Nonaga, the founderof Pets Best Japan said, “After dealing with many companies in North America and Europe, we found thatDr. Jack Stephens, the founder of pet insurance in the United States, was by far the person with the mostknowledge and insight to provide us with a model for success. Our goal was to have a highly automated,streamlined system from which to operate and the best product to market to a highly discerning market inJapan.”

The multi year agreement provides for all current and future automated underwriting and claims systems tobe utilized in Japan. In addition certain proprietary and patent pending processes and procedures of PetsBest will be utilized by Pets Best Japan in exchange for an upfront fee and ongoing royalties based onsales. In addition, Dr. Stephens will serve on the Pets Best Japan board of directors and be a senior advisorto the company. “The diligence and planning of Mr. Nonaga and his team was superlative and in greatdepth.” Said Dr. Stephens. “In all my years I never experienced such due diligence and all of us at PetsBest are extremely proud that we were chosen over all other pet insurers in the world for this agreement.”

Pets Best Insurance reimburses pet owners for services from the veterinarian they choose, with noschedules or fee restrictions, truly establishing it as “Pet insurance that really pays!” Pets Best Insurancewas founded by Dr. Jack Stephens, the pioneer of pet insurance with over 25 years in the pet insuranceindustry. Dr. Stephens is also an accomplished veterinarian and avid pet enthusiast. Pets Best includes achoice of four affordable coverage plans with a straightforward 80:20 claims reimbursement structure andNO benefit schedules. The Pets Best Insurance team is a highly skilled and professional group of pet loverswho have developed products based on innovation and insight into veterinary care. Visit Pets BestInsurance at www.petsbest.com or phone Pets Best Insurance at 877-PetsBest (738-7237). Pets Best,Simply the Best Pet Insurance.

Pets With Cancer Get Free Consultation

Posted on: November 14th, 2007 by

With half of dogs and cats over age 10 dying of cancer, Dr. Jack Stephens and Pets Best Insurance step up and provide free oncology consultations with a cancer specialist for any pet.

All Pets with Cancer in U.S. Provided Free Consultation

— With half of dogs and cats over age 10 dying of cancer, Dr. Jack Stephens and Pets Best Insurance step up and provide free oncology consultations with a cancer specialist for any pet. —

November 14, 2007 ( Boise, ID) — When Jack Stephens, DVM, founder and president of Pets Best Insurance, was diagnosed with throat cancer, he received emotional support from his small dog, Spanky. Recognizing that cancer now claims the lives of one in every two dogs and cats who are 10 years or older, this cancer survivor set out to find a way to assist companion animals diagnosed with this disease.

Effective immediately, all pets diagnosed with cancer in the United States are eligible for a free cancer consultation from Oncura Partners, a national pet cancer specialty firm with the costs underwritten by Pets Best Insurance.  Pet families are not required to have a policy with Pets Best Insurance, but their consultation request must come from their veterinarian.

Veterinarians are embracing this news, including Alice Villalobos, DVM, a pioneer in pet cancer medicine and author of Canine & Feline Geriatric Oncology: Honoring the Human-Animal Bond. “The bonds that clients have developed with their older pets are especially strong and drive the increasing demand for more proficient and highly compassionate medical treatment of companion animals diagnosed with cancer,” says Dr. Villalobos, who operates the Pawspice Care Clinic in Hermosa Beach, Calif. and the Animal Oncology Consultation Service in Woodland Hills, Calif. Dr. Villalobos continued, “we applaud this important effort by Pets Best and Oncura Partners. Making treatments for cancer more accessible will certainly save a great deal of grief for many pet families and extend the lives of many, many pets.”

Pets Best Insurance recognizes that the key to successful cancer treatment is an early diagnosis and effective treatment regime. Sadly, qualified cancer specialists are not always available locally. This may cause pet owners and their local veterinarians to not seek specialized treatment.  Or, the costs may be high and the travel time for treatments may be prohibitive for some pet owners. 

“All too often, cancer treatments for pets do not happen because of the hassle of taking your pet elsewhere, sometimes requiring driving long distances for specialized treatments that may be needed weekly or even more often,” says Dr. Villalobos. “Or people have to hospitalize their pets far from home for weeks or months.”

“Now with this process, many cancer treatments can be successfully implemented, monitored and adapted by a person’s own veterinarian with the benefit of a cancer specialist assisting in every step,” she adds.

In the broader perspective, this initiative was created to keep pets living longer, healthier lives and enable them to bring joy to their families.  “And that is our mission at Pets Best,” stated Dr. Stephens. “We strive to provide the reimbursement for the best pet care possible.”

This effort by Dr. Jack Stephens and Pets Best Insurance is in addition to the pledge of $1 million to the Morris Animal Foundation (MAF) canine cancer cure campaign made in July of this year. Dr. Jack Stephens and Pets Best Insurance have been honored and recognized by MAF as a “Canine Cancer Campaign SuperHero’s,” joining Pfizer Animal Health as the second $1 million contributor to the campaign.

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About Pets Best Insurance: Pets Best Insurance reimburses pet owners for services from the veterinarian they choose, with no schedules or fee restrictions, truly establishing it as “Pet insurance that really pays!” Pets Best Insurance was founded by Dr. Jack Stephens, the pioneer of American pet insurance with over 25 years in the pet insurance industry. Dr. Stephens is also an accomplished veterinarian and avid pet enthusiast. Pets Best includes a choice of three affordable coverage plans with a straightforward 80:20 claims reimbursement structure and no benefit schedules. The Pets Best Insurance team is a highly skilled and professional group of pet lovers who have developed products based on innovation and insight into veterinary care. Visit Pets Best Insurance at www.petsbest.com or phone Pets Best Insurance at 877-PetsBest (738-7237). Pets Best, Simply the Best Pet Insurance.

About Oncura Partners:  Oncura Partners provides comprehensive cancer care for companion animals through our partnership with board-certified oncology professionals and the use of online tools and veterinary facilities, nationwide. We offer these resources to help improve your patients’ quality of life using advanced techniques to treat cancer, while supporting the business of veterinary oncology. Learn more by calling 866-233-9100

About MAF:  Morris Animal Foundation, established in 1948, is dedicated to funding research that protects, treats and cures companion animals and wildlife. MAF has been at the forefront of funding breakthrough research studies benefiting animals in some 100 countries, spanning all seven continents on earth. MAF has its headquarters in Denver, Colorado. The Foundation has funded more than 1,300 humane animal health studies with funds approaching $50 million.  One hundred percent of all annual, unrestricted contributions support animal health studies, not administration or the cost of fund raising.  For more information, call (800) 243-2345.

Pets Best Insurance Encourages Work-From-Home

Posted on: October 24th, 2007 by

October 24, 2007

The Company Mission – Enhance quality of life for team members

BOISE, ID – October 24, 2007 – Does technology equal freedom? Some companies think so – companies like Pets Best Insurance who have found that allowing employees to work from home has increased productivity and employee satisfaction. When Jack Stephens, DVM, created the first and most successful pet insurance company in the United States over twenty-five years ago, there was not a model to follow or a plan in place to measure results. In 2005, Dr. Stephens launched a new pet insurance company called Pets Best Insurance to utilize his twenty-five years of experience. The Pets Best model is very simple: straightforward 80% coverage and rapid claim processing. While other insurance companies are building new claims processing centers, Pets Best Insurance is increasing productivity and decreasing its reliance on building space. Pets Best is one year into a program that offers multiple work-from-home positions, including claims and customer service.

Like many of the team members at Pets Best Insurance, Shannon Moore applied for a job with Pets Best because she loves animals. She has always had pets as part of her family and has been working with animals as both a veterinary technician and certified animal trainer for over a decade. She wanted to turn her passion for animals and their care into a more rewarding career. In 2005, Shannon joined Pets Best Insurance as a claims adjuster and in early 2007 moved to working from home. This has allowed her the ability to keep a close eye on her retired professional jumping horse, “Eagle,” as well as her deaf dog, “Sid.”

According to Shannon, Pets Best Insurance provides a level of freedom that includes making a great living while also creating an environment where she has the freedom to care for her pets and provides her with peace of mind that they are happy and healthy during the long workdays. “I have all of the resources I need to be successful. The entire claims team through our virtual office and chat room supports me. I have excellent computer equipment with full IT and phone support when needed. With our advanced technology and the communications among our team, it really seems funny that we ever needed to work in an office in the first place. I like being at home with my family. It is a perfect fit for me, and I couldn’t imagine doing it any other way now,” Shannon said.

For Jared Hight, Claims Manager for Pets Best, this program has helped ensure that the claims department has access to the best possible talent from anywhere in the country with Internet access. It also places one more employee benefit in the Pets Best arsenal for obtaining and retaining that talent. “Although Pets Best was designed for remote workforce, when this program began we were not sure how it would work out. The success of remote work from home has surpassed our expectations. We have increased productivity by 45% for all of our claim adjusters and the team is very happy. There are now four adjusters working from home and I am the only one in the office. When we bring on new team members, they are required to spend several weeks at our offices in Boise training and learning the Pets Best culture before they work from home. It requires the right type of team member to work from home to be successful and it may not be good for everyone, but for our claims adjusting team it is highly successful,” he said.

About Pets Best Insurance: Pets Best Insurance reimburses pet owners for services from the veterinarian they choose, with no schedules or fee restrictions, truly establishing it as “Pet insurance that really pays!”

Pets Best Insurance was founded by Dr. Jack Stephens, the pioneer of American pet insurance with over 25 years in the pet insurance industry. Dr. Stephens is also an accomplished veterinarian and avid pet enthusiast. Pets Best includes a choice of three affordable coverage plans with a straightforward 80:20 claims reimbursement structure and NO benefit schedules. The Pets Best Insurance team is a highly skilled and professional group of pet lovers who have developed products based on innovation and insight into veterinary care. Visit Pets Best Insurance at www.petsbest.com or phone Pets Best Insurance at 877-PetsBest (738-7237). Pets Best, Simply the Best Pet Insurance.

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Pets Best Insurance Scores at NASCAR

Posted on: October 24th, 2007 by

Pet Cancer Veterinarians, Dr. BrianHuber, Dr. Alice Villalobos and Driver Brett Thompson

October 24, 2007 (Boise, ID)— The Pets Best Insurance pet insurance company scores the Toyota All Star Showdown as a win for theirdriver Brett Thompson and the Pets Best Insurance Grand National Racecar. However,official NASCAR Race Results show Brett not winning on the race track due to anaccident on lap 243 of the 250-lap race. Brett was in sixth at the time and wasmoving up fast through the pack. Sponsor Pets Best Insurance marks the race inthe absolute win column as it raised awareness for animal shelters, pet cancerand provided recognition to the Inland Valley Humane Society through the SPCAInternational (www.SPCA.com) – Shelter of the Weekprogram.

According to the President andFounder of Pets Best Insurance Dr. Jack Stephens, “We could not be morepleased with the efforts of Brett on-and-off-the track. This racing environmentprovides the ability to communicate important pet health and welfare messages tocaring and enthusiastic NASCAR fans. It also provides fun family venues toentertain and provides recognition to pet shelters and veterinary hospitals.”

At the Toyota All StarShowdown, Pets Best Insurance had four primary messages;

1. Support for The Morris Animal Foundation’s CanineCancer Campaign, with the goal to cure canine cancer and provide research thatwill support and deliver a human cure sooner.

2. Pets Best Insurance National Oncology Initiative. Thisprovides a free consultation with a specialist for all cats and dogs withcancer nationwide.

3. ShelterBest, Racing to Save Pets – this program supportslocal shelters with funding and raises awareness of the value, love and joythat a shelter pet can bring to humans.

4. To support SPCA International’s Shelter of the Weekprogram.  This program recognizes one shelter each week with a generousdonation and a feature on www.SPCA.com.

The Morris Animal Foundation is dedicated to funding research studies to protect,treat and cure animals. The foundation launched a five-year, $30-million globalcampaign to cure canine cancer in April of this year. Pets Best Insurance haspledged one million dollars towards this goal to help fund clinical trials todevelop treatments to help dogs suffering from cancer now, as well as fundgenetic, environmental and other studies to find cures.

World-renowned scientists andcancer specialists agree that this MAF-led effort will not only save countlessdogs from suffering and premature death, but should also help producebreakthroughs in the prevention, treatment, and cures of human cancers – inparticular, childhood cancers.

Pets Best Insurance has created the NationalOncology Initiative with Oncura Partners, a national pet cancer specialtyservice. Together Pets Best and Oncura Partners are underwriting and offeringno-cost consultations for all pets in the United Stateswith cancer. Petfamilies need not have Pets Best Insurance, but they must have the consultationrequested through their veterinarian. Families will receive this valuableinitial consultation at no cost with a pet oncologist (cancer specialist) fortheir pet with any form of Cancer. At the race, Pets Best had Dr. Brian Huber,president of Oncura Partners, and Dr. Alice Villalobos, a pioneer in petcancer medicine and author, on hand to speak to media and families aboutpet cancer.

The ShelterBest, Racing to Save Pets ( a pet shelter partner awareness program)is designed to increase awareness, adoptions, and provide financialresponsibility for a pet’s care. It decreases the cost of insurance to petfamilies while providing needed donations back to the shelter. With Brett, PetsBest is “Racing to Save Pets” by bringing awareness of the value, love and joythat a shelter pet can bring to humans. Shelter pets are generally healthier inthe long run, so Pets Best provides a group discount for all shelter pets fromparticipating shelters. Shelter pets make great pets.

The Society for the Prevention of Cruelty to AnimalsInternational (SPCA.COM) selected theInland Valley Humane Society as Shelter of the Week for October 29 and BrettThompson presented the check during the pre-race ceremonies at the Toyota AllStar Showdown.  The Inland Valley Humane Society serves nine cities andcounty areas with a total population of over 750,000. They provide food,shelter and medical treatment to over 400 dogs and 200 cats each day. Themission of SPCA International is to raise awareness of the abuse of animals toa global level, to teach and foster good pet parenting practices, and topromote spay and neuter programs around the world with the goal of eradicatingthe need to euthanize healthy and adoptable companion animals of all ages.Every week, SPCA International chooses an animal shelter that they feel is notonly doing a great job, but also needs a little extra financial assistance.

About Pets Best Insurance: Pets Best Insurancereimburses pet owners for services from the veterinarian they choose, with noschedules or fee restrictions, truly establishing it as “Pet insurancethat really pays!” Pets Best Insurance was founded by Dr. Jack Stephens,the pioneer of American pet insurance with over 25 years in the pet insuranceindustry. Dr. Stephens is also an accomplished veterinarian and avid petenthusiast. Pets Best includes a choice of three affordable coverage plans witha straightforward 80:20 claims reimbursement structure and NO benefitschedules. The Pets Best Insurance team is a highly skilled and professionalgroup of pet lovers who have developed products based on innovation and insightinto veterinary care. Visit Pets Best Insurance at www.petsbest.com or phone Pets BestInsurance at 877-PetsBest (738-7237). Pets Best, Simply the Best Pet Insurance.

About the Morris AnimalFoundation: Morris Animal Foundation (MAF) answers a critical and unique need in promotingand protecting animal health and welfare and advancing veterinary medicine. MAFis the world’s largest nonprofit foundation 501(c)(3) dedicated to fundingresearch studies to protect, treat and cure animals, including companionanimals (dogs, cats, horses, llamas/alpacas), as well as wildlife (mountaingorillas, elephants, rhinoceros, wolves, and many varieties of birds, reptiles,amphibians, and fish). Nearly 50 of the world’s most respected researchinstitutions, colleges of veterinary medicine, and zoos are conducting about120 MAF-sponsored studies and 30 veterinary student projects. Since ourfounding in 1948, we have funded almost 1,400 studies with funds of more than$51 million — with 100 percent of all annual donations going to fund animalhealth. Visit the Morris Animal Foundation at www.morrisanimalfoundation.org.

About SPCA.COM: The mission of SPCAInternational is to raise awareness of the abuse of animals to a global level,to teach and foster good pet parenting practices, and to promote spay andneuter programs around the world with the goal of eradicating the need toeuthanize healthy and adoptable companion animals of all ages. The SPCA alsoserves as an information and referral resource for animal lovers throughout theworld who seek a shelter or want to adopt a shelter animal, who have questionsabout animals, or who wish to join with like-minded advocates to raiseawareness and end cruelty to animals. Visit SPCA International at www.spca.com.

About Thompson Motorsports: Thompson Motorsports and Brett Thompson race in theCraftsman Truck Series and the Grand National Division in No. 61 and No. 81. Inaddition to racing on their own, the Thompson Motorsports team puts theirskills to use by building, maintaining and managing cars for local and regionalracing series. Phone: 208-324-3123, FAX: 208-324-3108.

About NASCAR: NASCAR is the #1 spectator sport — holding 17 of the top 20 attended sportingevents in the U.S., it is the #2 rated regular-season sport on television withbroadcasts in over 150 countries, and has 75 million fans that purchase over $2billion in annual licensed product sales. These fans are the most brand loyalin all of sports and as result, more Fortune 500 companies participate inNASCAR than any other sport. Visit NASCAR at www.nascar.com.

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Morris Animal Foundation Featured on NASCAR Racecar

Posted on: October 16th, 2007 by

Los Angeles – October 16, 2007, The Morris Animal Foundation is dedicated to funding research studiesto protect, treat and cure animals. The Foundation launched a five-year,$30-million global campaign to cure canine cancer in April of this year. PetsBest Insurance has pledged one million dollars towards this goal to help fundclinical trials to develop treatments to help dogs suffering from cancer now,as well as fund genetic, environmental and other studies to find cures.World-renowned scientists and cancer specialists agree that this MAF-led effortwill not only save countless dogs from suffering and premature death, butshould also help produce breakthroughs in the prevention, treatment, and curesof human cancers – in particular, childhood cancers.

PetsBest announced that the Morris Animal Foundation Canine Cancer Campaign will befeatured on the hood of the Pets Best #61 ShelterBest, Racing to Save PetsNASCAR. The Toyota All Star Showdown at Irwindale Speedway (Near Los Angeles) Saturday, October 20, 2007 is the biggest and mostimportant race of the year for the NASCAR Grand National Series. There will be over20,000 race fans at the track and over 125 million television viewers at home.

PetsBest Insurance and the Morris Animal Foundation have a shared and immediategoal to collaborate on programs to educate pet parents about how to detectcancer, expand treatment options and find a cure for cancer. “Cancer is aterrible problem for all dogs – YOUR DOG – one in four dogs die of cancer. 60%of Golden Retriever’s die of cancer. Morris Animal Foundation, with the help ofgreat companies like Pets Best is working to cure canine cancer and help treatdogs that have the disease – and the very same treatments that are helping dogsare helping human cancer patients,” stated Michael Burke, vice president of theMorris Animal Foundation.

Tosupport pet families and encourage more cancer care and treatments, Pets Best hasteamed up with Oncura Partners, a leader in online consultation for cancer, toprovide any pet owner, through their pet’s treating veterinarian with a FREEconsultation with a cancer specialist. Pets Best will have noted veterinariansDr. Alice Villalobos and Dr. Brian Huber at this NASCAR race to speak withfamilies and members of the media about pet cancer.

“Halfthe population of dogs and cats aged 10 and over will die of cancer. The bondsthat clients have developed with their older pets are especially strong anddrive the increasing demand for more proficient and highly compassionatemedical treatment of companion animals diagnosed with cancer. The Pets BestNational Oncology Initiative is an important effort that provides treatmentsand raises awareness. More families need to be aware and provided with theoption to consider life-saving treatments for their beloved pets,” according toAlice Villalobos, an LA-based leading veterinarian and author.

Theno-cost Internet consultation is available for all pets in the United Stateswith cancer. Pet families need not have Pets Best Insurance, but the pet ownermust obtain the online consultation through their veterinarian. (Veterinarianto Specialist) This Internetconsultation will provide best treatment options and guidance in the treatmentprocess for the pet’s cancer through their local veterinarian. “We think thiswill translate into more pets receiving care that will cure their cancer orextend their quality of life,” said Greg McDonald, CEO of Pets Best.

Familieswill receive this valuable initial consultation at no cost with a petoncologist (cancer specialist) for their pet with any form of cancer. Petfamilies can learn more by visiting the Pet Cancer Foundation at www.petcancerfoundation.org.

AboutPets Best Insurance: Pets Best Insurance reimburses pet owners for servicesfrom the veterinarian they choose, with no schedules or fee restrictions, trulyestablishing it as “Pet insurance that really pays!” Pets Best Insurancewas founded by Dr. Jack Stephens, the pioneer of American pet insurance withover 25 years in the pet insurance industry. Dr. Stephens is also anaccomplished veterinarian and avid pet enthusiast. Pets Best includes a choiceof three affordable coverage plans with a straightforward 80:20 claimsreimbursement structure and NO benefit schedules. The Pets Best Insurance teamis a highly skilled and professional group of pet lovers who have developedproducts based on innovation and insight into veterinary care. Visit Pets BestInsurance at www.petsbest.com or phonePets Best Insurance at 877-PetsBest (738-7237). Pets Best, Simply the best petinsurance.

Morris Animal Foundation(MAF) answers a critical and unique need in promoting and protecting animalhealth and welfare and advancing veterinary medicine. MAF is the world’slargest nonprofit foundation 501(c)(3) dedicated to funding research studies toprotect, treat and cure animals, including companion animals (dogs, cats,horses, llamas/alpacas), as well as wildlife (mountain gorillas, elephants,rhinoceros, wolves, and many varieties of birds, reptiles, amphibians, andfish). Nearly 50 of the world’s most respected research institutions, collegesof veterinary medicine, and zoos are conducting about 120 MAF-sponsored studiesand 30 veterinary student projects. Since our founding in 1948, we have fundedalmost 1,400 studies with funds of more than $51 million — with 100 percent ofall annual donations going to fund animal health.