Pet Insurance Press Releases – Pets Best
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Pets Best Insurance announces affiliation with new underwriter

Posted on: February 14th, 2012 by

Pet Insurance Provider, Pets Best Insurance, will enhance policyholder benefits, offer broader coverage and more plan choices with new underwriter, Independence American Insurance Company.

Boise, ID- February 14, 2012- Pets Best Insurance, one of the nation’s leading pet insurance providers, announced today that Independence American Insurance Company (IAIC) will become the new underwriter of pet insurance plans offered by Pets Best. IAIC and Pets Best Insurance are formatting plans for filing in all 50 states.

Headquartered in New York City, with offices in Minneapolis, Phoenix and San Francisco, Independence American Insurance Company is a wholly owned subsidiary of American Independence Corp (NASDAQ:AMIC), and a member of The IHC Group, an insurance organization composed of Independence Holding Company (NYSE:IHC) and its operating subsidiaries. The IHC Group is an organization of insurance carriers, managing general underwriters, third-party administrators and marketing affiliates that has been providing health, life, disability, dental, vision and medical stop-loss insurance solutions to groups and individuals for nearly 30 years. The IHC Group has over $1.3 billion in assets and a financial strength rating of A- (Excellent) from A.M. Best Company, Inc., a widely recognized rating agency that rates insurance companies on their relative financial strength and ability to meet policyholder obligations. Collectively, the companies in The IHC Group provide insurance coverage to more than one million individuals and groups.

“The IHC Group is excited about the opportunity to work with Pets Best Insurance and serve a market niche that is rapidly growing. This diversification moves us into new markets while giving our customers and distribution access to new benefit solutions,” said Jeff Smedsrud, Senior Vice President and Chief Marketing and Strategy Officer of The IHC Group.

With IAIC, Pets Best Insurance plans will remain competitively priced and allow more flexibility to meet customer needs in a variety of ways, including more plan choices, broader coverage and improved benefits for policyholders. Premium rates will be based on experience by breed, pet age and the typical veterinary costs within each policyholder’s local area.

“Current policyholders will continue to experience the same outstanding customer care and industry leading claim processing and reimbursement that they receive now. Going forward, Pets Best Insurance and IAIC will be providing leading edge and innovative products for pet owners who will benefit by doing business with industry leaders,” states Jack Stephens, President and founder of Pets Best Insurance.

“Pets Best is a highly respected organization that is growing quickly. IHC is pleased to be part of an opportunity that partners us with one of the top five companies within this industry,” said Smedsrud.

With the goal of reducing economic euthanasia and his commitment to the safety, health and well being of all pets, Pets Best Insurance leader, Dr. Jack Stephens, founded pet health insurance in the United States in 1981. A true industry visionary, Dr. Stephens today leads the Pets Best Insurance team with his passion for quality pet care and his expert veterinary knowledge. The Pets Best Insurance team, in turn, is a group of pet lovers who strive to deliver quality customer service and value.

For more information, visit Pets Best Insurance at http://www.petsbest.com or phone 877-PetsBest (738-7237). You may also follow them on Facebook at http://www.facebook.com/petsbestinsurance.

Pet health insurance provider Pets Best Insurance awards Dr. Kim Livezey “My Vet’s the Best”

Posted on: February 10th, 2012 by

Pets Best Insurance, one of the nation’s leading pet health insurance providers, is proud to congratulate the winner of its quarterly “My Vet’s the Best” contest. For the fourth quarter of 2011, Dr. Kim Livezey of the Animal Health Care Clinic in Arcola, IL has been selected as the best vet after receiving a very touching nomination from client Alisa Mecum.

Boise, ID- February 10, 2012- Alisa Mecum, a long-time pet owner and client of Dr. Kim Livezey, who’s known by clients as “Dr. Kim,” sent in a very moving nomination expressing how Dr. Kim’s care and compassion has not only affected her pets over the years, but Alisa personally, as well.

One day Alisa’s dog Tess accidentally ingested rat poison. The dog was immediately taken to Dr. Kim, who not only treated and saved Tess, but took extra time following up to ensure the dog was okay. A few years after the rat poison incident, Tess contracted Clostridium, a bacterial infection that ultimately resulted in Alisa having to make the difficult decision to euthanize her beloved pet.

“It was one of the hardest decisions I ever had to make. I was crying, Dr. Kim cried with me. She gave us as much time as we needed with Tess,” recounts Alisa.

A few days later, Alisa was surprised to receive a card in the mail from Dr. Kim, along with Tess’ paw print, a lock of her hair and a poem entitled The Rainbow Bridge- a loving poem of the journey a pet takes after death. Alisa said she’s carried the poem with her ever since and still finds comfort in it.
During high school, Alisa had to “shadow” someone as part of a career project in school. Alisa chose Dr. Kim and observed firsthand what it takes to be a veterinarian. She saw the hard work and dedication required to treat animals and even helped deliver puppies. Over the years, Dr. Kim has taken care of many of Alisa’s pets. And ultimately, her kindness and compassion inspired Alisa to seek a career in the veterinary field.

“The greatest quality I look for in a vet is one who cares about my pet as much as I do. That is Dr. Kim. She has inspired me in many ways.”

For her winning nomination, Dr. Kim will receive $500 from pet health insurance agency Pets Best Insurance to help cover the cost of treatment for stray animals or for pets whose owners can’t afford treatment.
“Winning this award completely overwhelms and humbles me”, Dr. Kim said.

“It reminds me that we make impressions on people every day. It is heartwarming to know that someone took the time to nominate me. Veterinarians, as a group, are very compassionate. At least the ones that I know. My staff makes me look really good. They have so much contact with my patients and clients and we all work together.”

Dr. Kim said she was elated to win the My Vet’s the Best award from Pets Best Insurance because she knew of the company’s background and believes Dr. Stephens helped pave the way for the pet insurance industry as a whole.

“I was really excited when I learned that Dr. Jack Stephens was the founder of Pets Best Insurance. I had attended a lecture of his and knew he had founded pet insurance,” she said.

The contest is open to all pet owners in the United States and entrants do not need to be Pets Best Insurance policyholders. Official rules are available at http://www.petsbest.com/official-rules.

About Pets Best Insurance

Pet insurance plans offered and administered by Pets Best Insurance Services, LLC are underwritten by Independence American Insurance Company, a Delaware Insurance company. Independence American Insurance Company is a member of The IHC Group, an insurance organization composed of Independence Holding Company, a public company traded on the New York Stock Exchange, and its operating subsidiaries. The IHC Group has been providing life, health and stop loss insurance solutions for nearly 30 years. For information on The IHC Group, visit: www.ihcgroup.com. In states in which Independence American Insurance Company’s new policy form has not yet received regulatory approval, Aetna Insurance Company of Connecticut will underwrite policies. Each insurer has sole responsibility for its own products. To determine the applicable underwriter in your state visit www.petsbest.com/underwriter or please call Pets Best at1-877-738.7237.

ChaseHealthAdvance Joins Pets Best Insurance as sponsor in 2012 My Vet’s the Best Contest

Posted on: February 7th, 2012 by

Contest recognizes and rewards veterinarians for their innovation and talent

Boise, ID, (Feb.6, 2012) – ChaseHealthAdvance, part of Chase Card Services, a division of JP Morgan Chase & Co. [NYSE: JPM], today announced it will join Pets Best Insurance for its second annual “My Vet’s the Best” contest. The contest, first launched in 2011 by Boise, Idaho based pet insurance agency, Pets Best Insurance, recognizes and rewards the passion, innovation and talents of veterinarians everywhere.

My Vet’s the Best, which began January 1, 2012 and ends January 1, 2013, is focused on helping with the costs of veterinary treatment for stray animals or animals whose owners cannot afford to pay for veterinary care. Pets Best Insurance has an alliance with ChaseHealthAdvance, which provides financing to pet owners for animal care that is not covered by pet insurance.

My Vet’s the Best will recognize a total of four pet owners and their veterinarians during 2012. Pet owners are asked to nominate their vet and share why they think their vet is the best through a form on the Pets Best Insurance Facebook page and website. More information about the contest, nomination process and rules can be found at: www.petsbest.com/vetpromo or https://forms.petsbest.com/vet-nomination/.

Every three months, a winning story will be selected by the public, who will be invited to vote online. The pet owner who submits the winning story will receive a $200 cash prize and the winning veterinarian will receive $1,000 to be put towards the treatment of animals in need. Of the four winning veterinarians, a grand prize winner will be selected by Pets Best Insurance in December 2012.

ChaseHealthAdvance will provide a grant to Pets Best Insurance, which will cover airfare and hotel accommodations for the grand prize winner and a guest to attend the 2013 Annual Western Veterinary Conference.

“We were so impressed with the quality and passion of all of our nominees last year that we felt it was important to increase our efforts in providing care to animals in need and those who treat them,” said Dr. Jack Stephens, President of Pets Best Insurance and founder of the pet health insurance industry in the US. “We also wanted to help provide an opportunity for our vets to keep up-to-date with new advances in medical care and the delivery of quality patient care.”

“ChaseHealthAdvance is excited to assist Pets Best Insurance with its contest and help families and their pets receive the care they need,” said Barry Trexler, senior vice president of ChaseHealthAdvance. “Pet owners and veterinarians need to be educated about available, affordable animal care solutions.”

“We want to recognize and reward the passion, innovation and talents of veterinarians everywhere who make it their life’s purpose to provide high quality care to their patients,” Dr. Jack Stephens said. “This contest will allow them to do so even if their client can’t afford to pay, or if they want to treat a stray that shows up on the hospital doorstep.”

The contest is open to all pet owners in the United States and entrants do not need to be Pets Best Insurance policyholders or customers of ChaseHealthAdvance. Official rules, are available at http://www.petsbest.com/official-rules. The $200 awarded to pet owners with winning stories cannot be used for Pets Best Insurance services. To learn more about ChaseHealthAdvance financing options visit www.chasehealthadvance.com or call 888-388-7633.

About Pets Best Insurance

Pet insurance plans offered and administered by Pets Best Insurance Services, LLC are underwritten by Independence American Insurance Company, a Delaware Insurance company. Independence American Insurance Company is a member of The IHC Group, an insurance organization composed of Independence Holding Company, a public company traded on the New York Stock Exchange, and its operating subsidiaries. The IHC Group has been providing life, health and stop loss insurance solutions for nearly 30 years. For information on The IHC Group, visit: www.ihcgroup.com. In states in which Independence American Insurance Company’s new policy form has not yet received regulatory approval, Aetna Insurance Company of Connecticut will underwrite policies. Each insurer has sole responsibility for its own products. To determine the applicable underwriter in your state visit www.petsbest.com/underwriter or please call Pets Best at1-877-738.7237.

About Chase

Chase is the U.S. consumer and commercial banking business of JPMorgan Chase & Co. (NYSE: JPM), a leading global financial services firm with assets of $2.3 trillion and operations in more than 60 countries. Chase serves consumers and small businesses through 5,200 bank branches, 16,200 ATMs, mortgage offices, and online and mobile banking as well as through relationships with auto dealerships and schools and universities. Chase also has issued more than 90 million credit cards. More information about Chase is available at www.chase.com.

US Pet Insurance Industry Founder Dr. Jack Stephens Receives VetPartners Pioneer Award

Posted on: February 7th, 2012 by

VetPartners, the Association for Veterinary Practice Development, has honored Dr. Jack Stephens, pioneer in the pet insurance industry and founder of Pets Best Insurance, with its Pioneer Award for his significant contributions to the veterinary community.

Boise, Idaho- February 7, 2012- With a mission to serve and advance the veterinary profession with innovative, relevant, valuable and ethical practice development solutions, VetPartners association gives the Pioneer Award to honor individuals who have made significant contributions to the VetPartners and/or the field of veterinary business consulting and advising. Pioneer Professional Member honorees are individuals who are deemed pioneers in the profession have been chosen by the Board of Directors to be honored for their service to the profession of Consulting or Advising Veterinary Medical Practices.

Award nominations come from nominations made by VetPartners’ members. Fellow member Kent Kruse, DVM PurinaCare Insurance Services, nominated Dr. Stephens. An excerpt of his nomination is below:

In the early years Jack organized Economic Summits on an every-other-year basis and provided veterinary management consultants with two days of continuing education, fellowship, food, and fun. These learning opportunities were provided at minimal expense to the invited guests. Gathering distinguished individuals who devoted their professional lives to assisting veterinarians in the management of their practices became the very basis for the VetPartners. I can’t think of a more deserving recipient of the Pioneer Award.

Dr. Stephens, the original founder of the US pet health insurance industry in the US, was presented with the Pioneer Award on January 13, 2012 at the Gaylord Palms Convention Center at the North American Veterinary Conference in Orlando, Florida.

“This award is special to me for two reasons. First, the idea for VetPartners was initiated during the annual leadership summit that I use to sponsor for the veterinary profession for many years. Secondly, VetPartners is about helping veterinarians become successful in practice so they are better able to focus on the health and well being of animals. A successful practice allows veterinarians to reinvest into the profession with new technologies to diagnose and treat pets, attract qualified staff and help care for more animals.”

Former VetPartners President, Dr. Peter Weinstein deems Dr. Jack Stephens as a visionary leader who saw the need to help pet owners with the cost of care for their pets and to help eliminate pets going untreated due to financial constraints of their owners. As a practicing vet in Southern California, Dr. Weinstein saw firsthand how Dr. Stephens advocated the benefits of pet health insurance for pets, pet owners and veterinarians and brought it to life. “It was truly visionary and paved the way for the profession as a whole and the way we go about doing business.”

“If you look up the definition of pioneer, that is Dr. Jack Stephens. Look at what he has done for the profession. With pet insurance being his tool, he really changed the way people look at care for animals”, he concluded.

With the goal of reducing economic euthanasia and his commitment to the safety, health and well being of all pets, Pets Best Insurance leader, Dr. Jack Stephens, founded pet health insurance in the United States in 1981*. A true industry visionary, Dr. Stephens today leads the Pets Best Insurance team with his passion for quality pet care and his expert veterinary knowledge. The Pets Best Insurance team, in turn, is a group of pet lovers who strive to deliver quality customer service and value.

For more information, visit Pets Best Insurance or phone 877-PetsBest (738-7237). You may also follow them on Facebook at www.facebook.com/petsbestinsurance.

About Pets Best Insurance

Pet insurance plans offered and administered by Pets Best Insurance Services, LLC are underwritten by Independence American Insurance Company, a Delaware Insurance company. Independence American Insurance Company is a member of The IHC Group, an insurance organization composed of Independence Holding Company, a public company traded on the New York Stock Exchange, and its operating subsidiaries. The IHC Group has been providing life, health and stop loss insurance solutions for nearly 30 years. For information on The IHC Group, visit: www.ihcgroup.com. In states in which Independence American Insurance Company’s new policy form has not yet received regulatory approval, Aetna Insurance Company of Connecticut will underwrite policies. Each insurer has sole responsibility for its own products. To determine the applicable underwriter in your state visit www.petsbest.com/underwriter or please call Pets Best at1-877-738.7237.

 

Pets Best Insurance: Tips to Keep Pets Healthy During Holidays

Posted on: December 14th, 2011 by

Top-rated pet insurance provider, Pets Best Insurance, offers simple steps to keep pets healthy during the holidays and highlights how pet health insurance can help when the unexpected happens.

Boise, ID December 14, 2011- The holidays are upon us, our houses filled with all the delights of the season. But many of our favorite traditional holiday decorations and foods mask a host of problems for our furry friends. Following these tips from Pets Best Insurance can keep your pets healthy, and investing in pet health insurance can offset costly emergency trips to the vet.

“Our pets are members of our families and we will do anything to keep them safe and healthy,” says Chris Middleton, VP of Marketing for Pets Best Insurance. “The best way to do that is to rid our houses of potential threats and have pet health insurance as a backup for when the unexpected happens.”

Christmas trees should be tethered either to the wall or to the ceiling to prevent toppling over on a pet. Pull the skirt tightly around the trunk to keep pets from drinking the stagnant tree water, which can contain bacteria and possibly fertilizer, both of which can harm pets. Artificial snow and flocking can be poisonous. Shiny tinsel and ribbon are like magnets to a cat, and if ingested, can tangle in the animal’s digestive tract causing an obstruction and possible surgery.

Contrary to popular belief, poinsettias are not poisonous, but other holiday plants and flowers are. Holly can cause nausea, vomiting and diarrhea. Mistletoe can cause gastrointestinal upset and cardiovascular problems. Many varieties of lilies can cause kidney failure in cats. If any leaves and berries drop to the floor, be sure to clean them up before your pets find them.

Chocolate is toxic to pets, and the darker the chocolate the more dangerous. It can cause a variety of problems from vomiting to seizures and even death. Xylitol is a synthetic sugar substitute found in many candies and chewing gum and can be highly toxic to animals. Ingestion of Xylitol can cause liver damage and death, explained the pet insurance agency’s Director of Compliance, Jared Hight.

“Xylitol is very poisonous to dogs,” says Hight. “We recently had a case where Bella, a Boxer in California, ate a whole pack of gum.” The vet bill was $2,794.03. Luckily, Bella’s owners had taken out pet insurance through Pets Best Insurance and was reimbursed $2,126.42, after a $100 deductible.”

Fatty holiday table scraps are unhealthy for our pets, but what they might find on their own if garbage isn’t sealed properly can harm them even more. Another recent claim Pets Best Insurance handled was that of Charlie the Sheepdog. Charlie ate an entire corncob and needed swift medical attention. Pets Best Insurance helped the owners by paying $2,500 of the vet bill after their deductible.

Emergencies come up even when owners are vigilant about pet safety. Seemingly simple problems can balloon into big expenses. No one expects a quick rummage in the garbage to turn into an expensive vet bill, but it can happen. Pet owners should do all they can to keep their pets safe in and around the home this holiday season, and investing in pet health insurance is an excellent safeguard for when emergencies arise.

About Pets Best Insurance
Boise, Idaho-based Pets Best Insurance provides pet insurance plans that reimburse pet owners a percentage of veterinary services after a deductible. Pets Best Insurance plans do not include upper age restrictions and allow the pet owner to choose any licensed veterinarian. Any pet has guaranteed acceptance for accident-only polices, ensuring that even seriously ill pets can be insured against unexpected costs from accidental injury. The Pets Best Insurance team is a group of pet lovers who strive to deliver quality customer service and value.

Pet insurance plans offered and administered by Pets Best Insurance Services, LLC are underwritten by Independence American Insurance Company, a Delaware Insurance company. Independence American Insurance Company is a member of The IHC Group, an insurance organization composed of Independence Holding Company, a public company traded on the New York Stock Exchange, and its operating subsidiaries. The IHC Group has been providing life, health and stop loss insurance solutions for nearly 30 years. For information on The IHC Group, visit: www.ihcgroup.com. In states in which Independence American Insurance Company’s new policy form has not yet received regulatory approval, Aetna Insurance Company of Connecticut will underwrite policies. Each insurer has sole responsibility for its own prodcucts. To determine the applicable underwriter in your state visit www.petsbest.com/underwriter or please call Pets Best at1-877-738.7237.