Pet Insurance Press Releases – Pets Best
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Indian Peaks Hospital Wins Pet Insurance Contest

Posted on: August 23rd, 2011 by

BOISE, ID- August 11, 2011— Pets Best Insurance is proud to congratulate the winner of its quarterly “My Vet’s the Best Contest.” This quarter, Boulder, Colorado based Indian Peaks Veterinary Hospital has been selected as the best veterinary practice after receiving an outstanding nomination from client Fay Windsor.

For their winning nomination, the veterinary hospital will receive $500 from Pets Best Insurance to help cover the cost of treatment for stray animals or for pets whose owners can’t afford treatment.

Fay, who owns four dogs, nominated Indian Peaks Veterinary Hospital for their exceptional level of care when all of her dogs became critically ill with canine influenza and pneumonia. When Fay noticed one of her dogs was listless and vomiting one Sunday afternoon, she frantically searched for a vet who was open as her regular vet was closed on weekends. Fay called Indian Peaks Veterinary Hospital in a panic, and even though she was not a regular client, she was told to come right in.  After X-rays showed possible pneumonia, her dog was immediately sent to Alpenglow Emergency Care Hospital for overnight care.

Not only did the veterinarian staff care for Fay’s pet, they also stayed up most of the night. The next morning, another of Fay’s dogs, who happens to be deaf, began vomiting. Fay, who does not drive and was home alone, again called Indian Peaks in a panic. The receptionist was so concerned that she offered to leave and drive from Boulder to Longmont to pick up the dog. The staff made special accommodations to make sure this dog was also comfortable during treatment, even asking what signs Fay used to communicate with her deaf dog.

The next night, Fay’s third and fourth dogs started showing symptoms of the virus. Canine Influenza is highly contagious and very serious. Fay was warned that all of her dogs might die, but assured that the vet would not give up. Even though the vets had been up all night treating the other dogs, they made time for Fay’s questions and concerns.

Fay Windsor remembered her experience with Indian Peaks Veterinary Hospital, and had only the best things to say: “It was a horrendous time,” she explained, “We were so worried about our dogs but they made it as easy for us as they could. A few days later the dogs started responding to the medication… My dogs had made it!” The dogs continued their medications once home, with the vets checking in on them daily. Indian Peaks even offered to deliver medication refills to her home, or pick up her dogs if they required further care.

Fay believes that Indian Peaks is more than worthy of the prize and the title of the “Best Vet.” She continued, “I am really delighted that Pets Best chose Indian Peaks to win this award. I know they will use the award to help other deserving animals whose owners are not as fortunate. Without Indian Peaks my four dogs would not be here today.”

The vet hospital was elated by their nomination. “Indian Peaks Veterinary Hospital is honored to be nominated by Fay Windsor for this recognition,” said a representative from Indian Peaks, “ We are pleased that, with the partnership of AlpenGlow Veterinary Specialty and Emergency Center, there was a positive outcome for the Windsor family.”

 Those interested in making a nomination for the My Vet’s The Best contest should send a story telling Pets Best Insurance why your vet is the best, along with any related photos and/or video to petsbestpromos@gmail.com. In the e-mail, please include your full name, your pet’s name, your vet’s full name and/or clinic name along with their address. For the official rules, please visit: http://www.petsbest.com/official-rules. It is not necessary to be a policyholder to submit a nomination.

About Pets Best Insurance

Boise, Idaho-based Pets Best Insurance provides pet insurance plans that reimburse pet owners for a straightforward 80 percent of veterinary services after a deductible, with no benefit schedules or fee restrictions. Pets Best Insurance plans do not include age restrictions and allow the pet owner to choose any licensed veterinarian. Any pet has guaranteed acceptance for accident-only polices, ensuring that even seriously ill pets can be insured against unexpected costs from accidental injury. The Pets Best Insurance team is a group of pet lovers who strive to deliver quality customer service and value. Aetna Insurance Company of Connecticut (AICC) underwrites insurance plans offered and administered by Pets Best Insurance. This material describes Pets Best Insurance plans in general terms. Eligible expenses and coverage may vary, depending on your plan selection. All pet insurance plans have limitations and exclusions. Information is believed to be accurate as of the production date; however, it is subject to change. For more information, visit Pets Best Insurance at Petsbest.com or phone 877-PetsBest (738-7237). You may also follow them on Facebook at www.facebook.com/petsbestinsurance.

Pets Best Insurance Names New Vets to its Team

Posted on: June 26th, 2011 by

BOISE, Idaho (June 26, 2011) – Pets Best Insurance, which strives to deliver both quality insurance coverage and valuable expert advice and resources, is happy to announce it has expanded its editorial team.

 The pet insurance company, this month, brought on Dr. Kerry Fost, Dr. Linda Lobb and Dr. Jane Matheys, of The Cat Doctor, as its newest expert contributors.

 The pet insurance company, which makes resources consistently available for policy holders and pet owners through its blog, article and Facebook pages, now has a total of four contributing vets, a professionally certified dog trainer, and a published pet author.

Pets Best Insurance President and Founder Dr. Jack Stephens founded pet insurance in the US in the early 1980s– as such Pets Best Insurance is viewed as an industry leader.

“It’s important that we offer this kind of expertise paired with exceptional pet insurance coverage because of our position in the industry,” Stephens said. “We understand the value of providing these kinds of resources to our policy holders as well as other pet owners who come to our website and Facebook page for pet health information.”

 Pets Best Insurance will post an expert article on its site each week. In addition, the pet insurance company offers a forum to ask its team of experts pet health and behavioral questions on its Facebook page. Responses to the questions are filmed and posted monthly on the company Facebook page.

 The three new resident veterinarians practice at The Cat Doctor in Boise, Idaho and come to the company with over 70 years combined experience in the veterinary industry.

 For more information about Pets Best Insurance visit http://www.petsbest.com/. To read the first expert article written by Dr. Fost go to www.petsbest.com/blog/feline-obesity-an-increasing, and to post pet related questions visit the company Facebook page at www.facebook.com/petsbestinsurance.

 

About Pets Best Insurance

Boise, Idaho-based Pets Best Insurance provides pet insurance plans that reimburse pet owners for a straightforward 80 percent of veterinary services after a deductible, with no benefit schedules or fee restrictions.  Pets Best Insurance plans do not include age restrictions and allow the pet owner to choose their veterinarian. Any pet has guaranteed acceptance for accident-only polices, ensuring that even seriously ill pets can be insured against unexpected costs from accidental injury. The Pets Best Insurance team is a group of pet lovers who strive to deliver quality customer service and value. Insurance plans offered and administered by Pets Best are underwritten by Aetna Insurance Company of Connecticut (AICC). This material describes Pets Best Insurance plans in general terms. Eligible expenses and coverage may vary, depending on your plan selection. All pet insurance plans have limitations and exclusions. Information is believed to be accurate as of the production date; however, it is subject to change. For more information, visit Pets Best Insurance at Petsbest.com or phone 877-PetsBest (738-7237).

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Pets Best Insurance Names Chris Middleton New VP of Marketing

Posted on: June 15th, 2011 by

Pets Best Insurance has named Chris Middleton the company’s new vice president of marketing.

BOISE, Idaho, (June 15, 2011) – In a company announcement, Pets Best Insurance CEO Greg McDonald wrote he was happy to introduce Middleton in his new role at the pet insurance company.

“As a result of Chris’s significant contributions to Pets Best Insurance, we’ve promoted Chris to our Senior Management Team as VP of Marketing,” McDonald wrote.

Middleton, who joined Pets Best Insurance in 2010, previously worked 18 years for Hewlett Packard. He has an MBA from the University of Oregon and is also a certified public accountant.

“I’m thrilled to be working for Pets Best Insurance because it’s a business devoted to helping pets live longer, healthier lives,” he said, adding that one of the perks of his job is being able to bring his dog, Attie, to work.

Middleton said he learned the importance and necessity of pet insurance the hard way—as many pet owners do.

“In 2007 my previous dog, Guido, needed surgery for what turned out to be terminal cancer,” he said. “Making the decision to pay $3,800 in the vet’s office late at night was difficult,” Middleton said, adding he wondered how he would also pay his kids’ tuition.

Now that Middleton has Attie insured, he said he knows he can make the best medical decision for her—with cost being the least of his worries.

Middleton lives in Boise with his wife of 22 years, Nancy, with whom he has two children.

Boise, Idaho-based Pets Best Insurance provides pet insurance plans that reimburse pet owners at a straightforward 80 percent of veterinary services after a deductible, with no benefit schedules or fee restrictions. Pets Best Insurance plans do not include age restrictions and allow the pet owner to choose their veterinarian. Any pet has guaranteed acceptance for accident-only polices, ensuring that even seriously ill pets can be insured against unexpected costs from accidental injury. The Pets Best Insurance team is a group of pet lovers who strive to deliver quality customer service and value. Insurance plans offered and administered by Pets Best are underwritten by Aetna Insurance Company of Connecticut (AICC). This material describes Pets Best Insurance plans in general terms. Eligible expenses and coverage may vary, depending on your plan selection. All pet insurance plans have limitations and exclusions. Information is believed to be accurate as of the production date; however, it is subject to change. For more information, visit Pets Best Insurance at www.petsbest.com.

Pets Best Insurance Invites Facebook Friends to “Ask a Vet” Their Pet Health Questions

Posted on: May 18th, 2011 by

Pets Best Insurance welcomes pet owners to ask its resident vet any pet health questions they have– regardless of whether their pets are insured by the company.

 BOISE, ID, May 18, 2011 — Pets Best Insurance believes that knowledge is power–especially when it comes to our pets’ health care. While the pet insurance company always recommends taking a pet in for veterinary evaluation at the first sign of illness, it has also created a means for pet owners to ask a licensed veterinarian general pet health and behavioral questions on its Facebook page.

Dr. Fiona Caldwell, of Idaho Veterinary Hospital in Nampa, Idaho responds to the questions on film each week. The clips are then posted to the Pets Best Insurance Facebook wall, http://www.facebook.com/PetsBestInsurance and the Pets Best Insurance website.

When prompted by the Pets Best Insurance Facebook moderator, “friends” are welcomed to post their questions directly on the company’s Facebook wall. They can then expect their questions to be answered by the vet weekly.

“Sometimes pets do things that seem bizarre to us that are completely normal for them,” President and Founder of Pets Best Insurance, Dr. Jack Stephens said. “There’s reassurance in hearing that something your pet is doing is nothing to worry about.”

If Dr. Caldwell feels she needs more information about any specific question she receives, she will suggest the owner “talk with their veterinarian.” After all, nothing replaces a good physical exam and periodic diagnostic screening of your pet for good health and early detection of disease.

Boise, Idaho-based Pets Best Insurance provides pet insurance plans that reimburse pet owners at a straightforward 80 percent of veterinary services after a deductible, with no benefit schedules or fee restrictions. Pets Best Insurance plans do not include age restrictions and allow the pet owner to choose their veterinarian. Any pet has guaranteed acceptance for accident-only polices, ensuring that even seriously ill pets can be insured against unexpected costs from accidental injury. The Pets Best Insurance team is a group of pet lovers who strive to deliver quality customer service and value. Insurance plans offered and administered by Pets Best are underwritten by Aetna Insurance Company of Connecticut (AICC). This material describes Pets Best Insurance plans in general terms. Eligible expenses and coverage may vary, depending on your plan selection. All pet insurance plans have limitations and exclusions. Information is believed to be accurate as of the production date; however, it is subject to change. For more information, visit Pets Best Insurance at www.petsbest.com or phone 877-PetsBest (738-7237×315).

Pets Best Insurance Reimburses Over $2,300 on Rattlesnake Bite Claim

Posted on: May 13th, 2011 by

The pet insurance company pays 80 percent of a vet bill, after the deductible, on a snake bite claim that would have cost the pet owner over $3,000 without pet insurance.

BOISE, ID, May 13, 2011 — Pets Best Insurance says it has seen an alarming trend in the number of snakebite claims in the past few years–and the most notable claim of the season so far was for a dog who was bitten on the tongue by a rattlesnake in early April.

Although this dog’s owner had pet insurance, many owners end up incurring huge costs for snake bites.

That’s why the company wants to remind pet owners to practice caution when outdoors with pets this spring–as rattlesnake season is now in full swing.

President and Founder of Pets Best Insurance, Dr. Jack Stephens, said the bites can be very expensive to treat–which is why it’s a good idea to have pet insurance, especially if you walk or hike with your pet.

“It’s good to exercise with our pets, but it can also be dangerous,” Dr. Stephens said, adding that the snakes are most prevalent in Western, Southwest and Southern states.

Rattlesnakes are most often seen during the spring, summer and early fall months, usually in wide open spaces, in rocky terrains and along the edges of water–where pet owners often take their pets.

Snake bite symptoms, which include pain, tissue swelling and bruises may lead to shock or death if not promptly treated.

“We’re happy we’re here to help pets and their owners in these kinds of emergency situations,” Dr. Stephens said. “In this particular instance, we were able to reimburse over $2,300. For some pet owners this could mean the difference between economic euthanasia and their pet’s life.”

For more information about Pets Best Insurance visit www.petsbest.com.

Boise, Idaho-based Pets Best Insurance provides pet insurance plans that reimburse pet owners for a straightforward 80 percent of veterinary services after a deductible, with no benefit schedules or fee restrictions. Pets Best Insurance plans do not include age restrictions and allow the pet owner to choose their veterinarian. Any pet has guaranteed acceptance for accident-only polices, ensuring that even seriously ill pets can be insured against unexpected costs from accidental injury. The Pets Best Insurance team is a group of pet lovers who strive to deliver quality customer service and value. Insurance plans offered and administered by Pets Best are underwritten by Aetna Insurance Company of Connecticut (AICC). This material describes Pets Best Insurance plans in general terms. Eligible expenses and coverage may vary, depending on your plan selection. All pet insurance plans have limitations and exclusions. Information is believed to be accurate as of the production date; however, it is subject to change. For more information, visit Pets Best Insurance at www.Petsbest.com or phone 877-PetsBest (738-7237).