Pet Insurance Press Releases – Pets Best
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US Pet Insurance Founder Reflects on 30th Anniversary of Pet Insurance Industry

Posted on: April 19th, 2012 by

Dr. Jack Stephens, the veterinarian who founded the first US pet insurance agency and issued the first pet insurance policy to TV dog Lassie in California in the 1980s looks back on 30 years of helping pet owners afford the best vet care.

Dr. Jack Stephens, founder of pet insurance in the U.S. in 1981, issued the first policy ever to Lassie.

The month of April marks the 30th anniversary since Dr. Jack Stephens, who’s considered the “founder” of the pet health insurance industry in North America, issued the first pet insurance policy to esteemed celebrity dog Lassie.

Dr. Stephens said it amazes him to think back on how the US pet insurance industry came to be.

“In 1979 a client and her daughter brought their dog ‘Buffy’ into my practice,” Dr. Stephens said. “Ultimately, the mother decided she couldn’t afford the dog’s treatment and requested euthanasia.”

Dr. Stephens said he complied with a heavy heart. A few weeks later he ran into the mother and her daughter at the local grocery store.

“When her mother asked her daughter if she remembered me, she replied, ‘Yes, you’re the man who killed my dog.’”

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Pets Best Insurance Unveils Exciting News at Western Veterinary Conference

Posted on: April 11th, 2012 by

Pets Best Insurance, a leading provider of pet health insurance, announced exciting changes for the company, their policyholders and veterinarians nationwide at WVC in Las Vegas, Nevada.

Boise, ID-April 11, 2012- It was an exciting week for Pets Best Insurance as they capped off participation at the annual Western Veterinary Conference in Las Vegas, Nevada by announcing some big company news at an event the pet insurance agency hosted for more than 200 industry professionals, including veterinarians, industry trade journal publishers and editors, and local media.

Pets Best Insurance announced new plan options for pet owners that were not previously available, including annual-based plans, cancer-only coverage, accident-only coverage, specialized feline plans and more deductible and co-pay options in select states.

“We are excited about our new innovative plans and programs. Our customers will have the flexibility to choose the coverage that is right for them, meets the needs of their pets, and allows them to stay within their budget,” states Dr. Jack Stephens, the original founder of the pet health insurance industry in the US and leader of Pets Best Insurance.

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Pets Best Insurance offers helpful puppy tips for National Puppy Day

Posted on: March 23rd, 2012 by

Pets Best Insurance, a leading provider of pet health insurance in the US, celebrates National Puppy Day by offering tips to care for new puppies, how to “puppy-proof” a home and puppy training tips to get pet owners off to a good start with their new pet.

Boise, ID-March 23rd is National Puppy Day, a celebration of the joy puppies bring to people’s lives. More importantly it is a day to raise awareness about all the orphaned puppies around the world waiting for a good home. Many of them are pure-breed puppies and young adult dogs who have been orphaned for one reason or another but would make a great addition to any home or family. While many people looking for specific breeds wouldn’t necessarily think of a shelter as their first stop, National Puppy Day encourages everyone to consider adoption first.

When a new puppy comes home, Pets Best Insurance reminds that many of the same precautions taken to baby-proof a house hold true for puppies too. Put all medications, supplements and chemical cleaning supplies out of reach. Be aware of toxic plants like dieffenbachia, azalea, calla lily and philodendron. The trash can is a magnet for dogs, but both the bathroom and kitchen trash contain many hazards. Even everyday furniture can become dangerous around a curious pup; a rocking chair can roll over a tail or paw, and a puppy can get crushed if inside an open recliner or sleep sofa. Make your pet’s safety a priority.

Many seemingly innocuous foods can harm or kill dogs. Grapes and raisins can damage the kidneys; chocolate, onions, alcohol and foods high in fat, sugar, or salt can be toxic. Tobacco and nicotine patches and some gum contain ingredients that are toxic and even fatal to dogs.

A new puppy is a delightful bundle of energy and training can seem a daunting task. Fortunately, puppies respond well to praise and positive reinforcement. In fact, they respond much better than to negative reinforcement. A pat on the head and a treat works better than a rap on the nose every time. A puppy will want to behave better to please its owner and will be happier in the process. It’s important to remember that consistency makes dogs feel safe and secure. Training a puppy takes patience, a plan and consistency, but in the end…happy pet owner and happy obedient pup!

Puppies and children just go together, but some advance preparation is required for that relationship to progress smoothly. First off, before the puppy even comes into the house, ground rules should be set and children need to fully understand them. Puppies need a quiet space away from everything and everyone to feel safe and comfortable, and enlisting children to help set it up is a great way to get them involved. Most importantly, to make sure no one gets hurt, parents should never leave young children and puppies unsupervised.

A happy pet is a healthy pet and that requires regular visits to the local vet. Unfortunately, no pet health insurance agencies cover preexisting conditions; this is why new pet owners should consider enrolling their pets with pet health insurance as soon as possible. Insuring your pets while they’re still young will help ensure there are no preexisting conditions present, which would be excluded from your policy coverage. Insure that puppy as soon as possible!

With the goal of reducing economic euthanasia and his commitment to the safety, health and well being of all pets, Pets Best Insurance leader, Dr. Jack Stephens, founded the pet health insurance industry in the United States in 1981. In fact, Dr. Stephens presented the first pet insurance policy ever to famous television dog, Lassie. A true industry visionary, Dr. Stephens today leads the Pets Best Insurance team with his passion for quality pet care and his expert veterinary knowledge. The Pets Best Insurance team, in turn, is a group of pet lovers who strive to deliver quality customer service and value.

About Pets Best Insurance

Pet insurance plans offered and administered by Pets Best Insurance Services, LLC are underwritten by Independence American Insurance Company, a Delaware Insurance company. Independence American Insurance Company is a member of The IHC Group, an insurance organization composed of Independence Holding Company, a public company traded on the New York Stock Exchange, and its operating subsidiaries. The IHC Group has been providing life, health and stop loss insurance solutions for nearly 30 years. For information on The IHC Group, visit: www.ihcgroup.com. In states in which Independence American Insurance Company’s new policy form has not yet received regulatory approval, Aetna Insurance Company of Connecticut will underwrite policies. Each insurer has sole responsibility for its own products. To determine the applicable underwriter in your state visit www.petsbest.com/underwriter or please call Pets Best at1-877-738.7237.

For more information, visit Pets Best Insurance at www.petsbest.com or phone 877-PetsBest (738-7237). You may also follow them on Facebook at www.facebook.com/petsbestinsurance.

Pets Best Insurance announces affiliation with new underwriter

Posted on: February 14th, 2012 by

Pet Insurance Provider, Pets Best Insurance, will enhance policyholder benefits, offer broader coverage and more plan choices with new underwriter, Independence American Insurance Company.

Boise, ID- February 14, 2012- Pets Best Insurance, one of the nation’s leading pet insurance providers, announced today that Independence American Insurance Company (IAIC) will become the new underwriter of pet insurance plans offered by Pets Best. IAIC and Pets Best Insurance are formatting plans for filing in all 50 states.

Headquartered in New York City, with offices in Minneapolis, Phoenix and San Francisco, Independence American Insurance Company is a wholly owned subsidiary of American Independence Corp (NASDAQ:AMIC), and a member of The IHC Group, an insurance organization composed of Independence Holding Company (NYSE:IHC) and its operating subsidiaries. The IHC Group is an organization of insurance carriers, managing general underwriters, third-party administrators and marketing affiliates that has been providing health, life, disability, dental, vision and medical stop-loss insurance solutions to groups and individuals for nearly 30 years. The IHC Group has over $1.3 billion in assets and a financial strength rating of A- (Excellent) from A.M. Best Company, Inc., a widely recognized rating agency that rates insurance companies on their relative financial strength and ability to meet policyholder obligations. Collectively, the companies in The IHC Group provide insurance coverage to more than one million individuals and groups.

“The IHC Group is excited about the opportunity to work with Pets Best Insurance and serve a market niche that is rapidly growing. This diversification moves us into new markets while giving our customers and distribution access to new benefit solutions,” said Jeff Smedsrud, Senior Vice President and Chief Marketing and Strategy Officer of The IHC Group.

With IAIC, Pets Best Insurance plans will remain competitively priced and allow more flexibility to meet customer needs in a variety of ways, including more plan choices, broader coverage and improved benefits for policyholders. Premium rates will be based on experience by breed, pet age and the typical veterinary costs within each policyholder’s local area.

“Current policyholders will continue to experience the same outstanding customer care and industry leading claim processing and reimbursement that they receive now. Going forward, Pets Best Insurance and IAIC will be providing leading edge and innovative products for pet owners who will benefit by doing business with industry leaders,” states Jack Stephens, President and founder of Pets Best Insurance.

“Pets Best is a highly respected organization that is growing quickly. IHC is pleased to be part of an opportunity that partners us with one of the top five companies within this industry,” said Smedsrud.

With the goal of reducing economic euthanasia and his commitment to the safety, health and well being of all pets, Pets Best Insurance leader, Dr. Jack Stephens, founded pet health insurance in the United States in 1981. A true industry visionary, Dr. Stephens today leads the Pets Best Insurance team with his passion for quality pet care and his expert veterinary knowledge. The Pets Best Insurance team, in turn, is a group of pet lovers who strive to deliver quality customer service and value.

For more information, visit Pets Best Insurance at http://www.petsbest.com or phone 877-PetsBest (738-7237). You may also follow them on Facebook at http://www.facebook.com/petsbestinsurance.

Pet health insurance provider Pets Best Insurance awards Dr. Kim Livezey “My Vet’s the Best”

Posted on: February 10th, 2012 by

Pets Best Insurance, one of the nation’s leading pet health insurance providers, is proud to congratulate the winner of its quarterly “My Vet’s the Best” contest. For the fourth quarter of 2011, Dr. Kim Livezey of the Animal Health Care Clinic in Arcola, IL has been selected as the best vet after receiving a very touching nomination from client Alisa Mecum.

Boise, ID- February 10, 2012- Alisa Mecum, a long-time pet owner and client of Dr. Kim Livezey, who’s known by clients as “Dr. Kim,” sent in a very moving nomination expressing how Dr. Kim’s care and compassion has not only affected her pets over the years, but Alisa personally, as well.

One day Alisa’s dog Tess accidentally ingested rat poison. The dog was immediately taken to Dr. Kim, who not only treated and saved Tess, but took extra time following up to ensure the dog was okay. A few years after the rat poison incident, Tess contracted Clostridium, a bacterial infection that ultimately resulted in Alisa having to make the difficult decision to euthanize her beloved pet.

“It was one of the hardest decisions I ever had to make. I was crying, Dr. Kim cried with me. She gave us as much time as we needed with Tess,” recounts Alisa.

A few days later, Alisa was surprised to receive a card in the mail from Dr. Kim, along with Tess’ paw print, a lock of her hair and a poem entitled The Rainbow Bridge- a loving poem of the journey a pet takes after death. Alisa said she’s carried the poem with her ever since and still finds comfort in it.
During high school, Alisa had to “shadow” someone as part of a career project in school. Alisa chose Dr. Kim and observed firsthand what it takes to be a veterinarian. She saw the hard work and dedication required to treat animals and even helped deliver puppies. Over the years, Dr. Kim has taken care of many of Alisa’s pets. And ultimately, her kindness and compassion inspired Alisa to seek a career in the veterinary field.

“The greatest quality I look for in a vet is one who cares about my pet as much as I do. That is Dr. Kim. She has inspired me in many ways.”

For her winning nomination, Dr. Kim will receive $500 from pet health insurance agency Pets Best Insurance to help cover the cost of treatment for stray animals or for pets whose owners can’t afford treatment.
“Winning this award completely overwhelms and humbles me”, Dr. Kim said.

“It reminds me that we make impressions on people every day. It is heartwarming to know that someone took the time to nominate me. Veterinarians, as a group, are very compassionate. At least the ones that I know. My staff makes me look really good. They have so much contact with my patients and clients and we all work together.”

Dr. Kim said she was elated to win the My Vet’s the Best award from Pets Best Insurance because she knew of the company’s background and believes Dr. Stephens helped pave the way for the pet insurance industry as a whole.

“I was really excited when I learned that Dr. Jack Stephens was the founder of Pets Best Insurance. I had attended a lecture of his and knew he had founded pet insurance,” she said.

The contest is open to all pet owners in the United States and entrants do not need to be Pets Best Insurance policyholders. Official rules are available at http://www.petsbest.com/official-rules.

About Pets Best Insurance

Pet insurance plans offered and administered by Pets Best Insurance Services, LLC are underwritten by Independence American Insurance Company, a Delaware Insurance company. Independence American Insurance Company is a member of The IHC Group, an insurance organization composed of Independence Holding Company, a public company traded on the New York Stock Exchange, and its operating subsidiaries. The IHC Group has been providing life, health and stop loss insurance solutions for nearly 30 years. For information on The IHC Group, visit: www.ihcgroup.com. In states in which Independence American Insurance Company’s new policy form has not yet received regulatory approval, Aetna Insurance Company of Connecticut will underwrite policies. Each insurer has sole responsibility for its own products. To determine the applicable underwriter in your state visit www.petsbest.com/underwriter or please call Pets Best at1-877-738.7237.