Author Archives: ctiemann

Farmers Insurance and Pets Best Agreement Extends Coverage to All Members of the Family

Farmers pet insurance.

Los Angeles, Calif./Boise, Idaho (September 8, 2014) – Beginning today, pet parents can turn to Farmers Insurance for help in caring for and planning for all members of the family, including their pets. Farmers, one of the nation’s largest multiline insurers, and Pets Best Insurance Services, LLC (Pets Best), a leading U.S. pet insurance brand, have joined forces to offer savings to those looking to insure cats and dogs. Pet parents who purchase a Pets Best policy after referral from a Farmers agent or at will receive a 5 percent discount off of the regular price.

With roughly 50 percent of U.S. households enjoying pet ownership, many families have sought a trusted partner to assist with their pet insurance needs. The Farmers and Pets Best agreement brings established and recognized brands to the pet insurance category. Since the establishment of the first pet insurance company in the U.S. in 1981, the desire for pet insurance has grown significantly and is now a $650 million industry. And, based on a recent poll, nearly three in ten Farmers customers with pets expressed interest in adding pet insurance to their existing policies.

“At Farmers, we believe in offering consumers options and that insuring your pet through respected brands like Farmers and Pets Best will be a welcomed choice,” said Mariel Devesa, head of product innovation for Farmers Insurance. “Our agreement with Pets Best will help pet parents care and plan for their cherished cats and dogs by limiting the risk of hefty out-of-pocket expenses and providing coverage for unexpected events.”

Pets Best is known for creating a straightforward and predictable pet-care experience.  With four out of five pets experiencing a medical emergency in their lifetime, according to company data, having reliable coverage is critical.  The insurance provided through Farmers and Pets Best offers consumers a wide range of benefits and options, including: a reimbursement calculated from the actual veterinarian bill with knowledgeable experts who handle claims generally within two to five days. The comprehensive plans offered by Pets Best cover accidents and illness with flexible coverage options. In fact, Pets Best offers more plan options than any other competitor to ensure pet parents can choose the plan that best fits their needs, all while allowing customers to visit any licensed vet in the world. There are no upper age limits and the company does not require medical records or a vet exam to enroll. The Pets Best policies also cover unexpected out-of-pocket expenses for pets related to emergency visits, behavioral conditions, surgeries, hereditary conditions and more. Additionally, a wellness plan is available to provide coverage for routine veterinary expenses such as annual check-ups, vaccinations and teeth cleanings.Read More…

Annual List of Bizarre Summer Pet Insurance Claims

A toothpick in a sandwich, a honeycomb, and tote bag handle are all on this year's bizarre summer pet insurance claims release.

Dogs swallowing tote bags, honeycombs top list of unusual claims.

BOISE, Idaho – Pets Best Insurance Services, LLC (Pets Best), a leading nationwide pet insurance agency, today released its annual list of the most bizarre pet insurance claims submitted to the agency during the summer seasons. Since the agency opened in 2005, rambunctious canines have generated a wide range of surprising claims during the warmer months of the year.

“Dogs are often exposed to a wide range of risks during the summer months, as they spend more time outdoors and are exposed to potentially dangerous elements and materials,” said Dr. Jack Stephens, president and founder of Pets Best. “While we encourage pet owners to carefully monitor their pets, it is also important to be financially prepared for veterinary emergencies. For many families, pet insurance plays a valuable role in significantly reducing out-of-pocket expenses for veterinary care.”

Below are five of the most unusual summer-related claims Pets Best has processed recently:

Can’t Handle the Tote

Tote bags can carry many delicious treats to a summer picnic, so it was surprising that Tony, a 10-year-old golden retriever from Illinois, decided the tote bag itself was more enticing than anything inside of it. The dog gobbled the handle of a canvas tote bag, but luckily, he arrived at a local veterinary clinic within 45 minutes of eating the unusual item. When a veterinarian induced vomiting, the entire tote bag handle came back up. Although Tony recovered, the tote bag might not make it to the next picnic.

Curse of the Honeycomb

While most pet owners are aware that bees can pose a danger to their pets, the honeycombs bees create can also lead to troubling situations for four-legged family members. While a honeycomb may look appetizing, the treat wasn’t so sweet for Jordan, a 1-year-old Irish terrier from Washington. After devouring a honeycomb, Jordan experienced vomiting and was rushed to a veterinary clinic. Abdominal X-rays were taken and Jordan received fluids to treat his symptoms. The young pooch was placed under observation and then sent home.

Blister in the BellyRead More…

New Jersey Veterinarian Wins National Award from Pets Best

A dog sits.

18,720 votes cast in latest My Vet’s the Best contest.

BOISE, Idaho – Pets Best Insurance Services, LLC, a leading U.S. pet insurance agency based in Boise, Idaho, announced today that veterinarian Dr. Judy Morgan has been voted the most recent winner of the agency’s My Vet’s the Best contest. The nationwide contest honors veterinarians for outstanding service.

This installment of the contest saw 18,720 votes cast from pet owners across the U.S. on the Pets Best website,, and on the company’s Facebook page. Hundreds of veterinarians were nominated and Dr. Morgan competed against five other finalists, winning with 7,189 votes.

“We are thrilled to see so many enthusiastic pet owners getting involved in the My Vet’s the Best contest with their nominations and voting,” said Dr. Jack Stephens, president and founder of Pets Best. “It is important to recognize veterinarians, like Dr. Morgan, who work tirelessly to better the lives of animals, not only in their clinic but in their community as well.”

Dr. Morgan received her degree in veterinary medicine from the University of Illinois in 1984.

She has operated Clayton Veterinary Associates in Clayton, New Jersey since 1993 and opened her second practice, Churchtown Veterinary Associates, in Pennsville, New Jersey in 2010.

“I think my clients and pet-owning friends understand how passionate I am about pet rescue and giving our pets the best life possible,” said Dr. Morgan of why she believes she won.

As the winner, Dr. Morgan received $1,000 from Pets Best to treat animals in need. She plans to use the prize money to assist with dog rescue efforts. Dr. Morgan is actively involved in a Cavalier King Charles Spaniel rescue and an English Toy Spaniel rescue, where she transports, fosters, and provides care to abandoned, neglected, and abused animals. She also plans to place the remaining prize money in an account for other locally rescued pets, including puppy mill rescues.Read More…

2013 List of Most Popular States for Pet Insurance

California, Florida and New York are three of the most popular states for pet insurance for dogs and cats.

BOISE, Idaho – Pets Best Insurance Services, LLC (Pets Best), a leading U.S. pet insurance agency, today released its list of the 10 most popular states for pet insurance. The list was compiled based on the number of dogs and cats enrolled with the pet insurance agency in 2013.

Although the U.S. pet insurance industry continues to grow, some countries have significantly higher rates of enrollment. An estimated 3 percent of dog owners and 1 percent of cat owners in the U.S. have pet insurance, according to the American Pet Products Association 2009-2010 National Pet Owners Survey.1 However, 54 percent of dogs and 34 percent of cats in the United Kingdom had pet insurance in 2012, according to recent data from Timetric, an independent economic and business research firm.2

“While pet insurance is more popular in some other parts of the world, a growing number of American pet owners are recognizing the financial and emotional benefits of insuring their four-legged family members,” said Dr. Jack Stephens, president and founder of Pets Best. “As an organization, we have noticed that our coverage options are extremely popular in certain states, with California topping the lists for both dogs and cats.”

In addition to California, six other states ranked in the top 10 lists for both dog and cat enrollment through Pets Best. Pets Best offers pet insurance in all 50 states and Washington, D.C.

Top 10 States for Dog Insurance

1.            California

2.            Texas

3.            New York

4.            Florida

5.            New Jersey

6.            Colorado

7.            Nevada

8.            Pennsylvania

9.            Arizona

10.          Virginia

Top 10 States for Cat InsuranceRead More…

Alaska Veterinarian Named Best in the Nation by Pets Best

Dr. Sarah Coburn, center, receives $1,000 for the treatment of animals in need from Dr. Jack Stephens,  left, president and founder of Pets Best Insurance Services, LLC, and Chris Middleton, chief operating officer of Pets Best. Pets Best named Dr. Coburn the grand prize winner of its 2013 My Vet’s the Best contest on Feb. 18 at the Western Veterinary Conference in Las Vegas.

2013 My Vet’s the Best grand prize winner Dr. Sarah Coburn to aid pets in need with prize money

LAS VEGAS – Pets Best Insurance Services, LLC (Pets Best), a leading U.S. pet insurance agency, has named Dr. Sarah Coburn the 2013 grand prize winner of its nationwide My Vet’s the Best contest. Dr. Coburn practices at North Slope Borough Veterinary Clinic in Barrow, Alaska, which is the sole source of veterinary care within an 89,000-square-mile area.

Pets Best created the My Vet’s the Best contest in 2010 to recognize outstanding veterinarians and provide funding for the treatment of animals in need. The agency awards several seasonal winners each year and announces one annual grand prize winner during the Western Veterinary Conference in Las Vegas. Nearly 1,000 veterinarians received nominations from grateful pet owners during the 2013 contest.

Dr. Jack Stephens, president and founder of Pets Best Insurance, announced Dr. Coburn as the grand prize winner today at the Western Veterinary Conference. Dr. Coburn, who was selected from a group of 24 grand prize finalists across the U.S., received a check for $1,000 to support her ongoing efforts to address animal health issues in her region. Dr. Coburn said she plans to use the prize money to provide shelter and insulation for outdoor dogs that otherwise would not have protection from the frigid arctic weather.Read More…

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