Pet Insurance Press Releases – Pets Best
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Laguna Niguel Veterinarian Receives National Award from Pets Best

Posted on: September 30th, 2014 by

My Vet's the Best contest winner, Dr. Pat Echolds of Laguna Niguel.

Latest My Vet’s the Best contest honors veterinarian Dr. Pat Echolds

BOISE, ID – Pets Best Insurance Services, LLC, a leading U.S. pet insurance agency based in Boise, Idaho, announced today that veterinarian Dr. Pat Echolds has been voted the most recent winner of the agency’s My Vet’s the Best contest. The nationwide contest honors veterinarians for their outstanding service.

The latest round of the contest brought in 7,600 votes cast by pet owners across the U.S. through the Pets Best website, www.petsbest.com, and the company’s Facebook page.

“The thousands of votes cast in this contest demonstrate how many pet owners appreciate the efforts of dedicated veterinarians,” said Dr. Jack Stephens, founder and director of Pets Best. “Dr. Echolds embodies the hard work and passion that are essential to providing the highest quality of veterinary care, and Pets Best is pleased to see so many people support his work.”

Dr. Echolds, who practices at the Rancho Niguel Animal Hospital in Laguna Niguel, California, won the contest after receiving 4,054 online votes. He was among hundreds of veterinarians nominated for the seasonal award. The contest’s other five finalists each received a significant number of votes. Runners-up Drs. Frank and Mindi Metzler from 2222 Veterinary Clinic in Austin, Texas, finished with 2,191 votes.

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Lassie Helps Pets Best Present Insurance Policies to 2 Newly Adopted Pets

Posted on: September 16th, 2014 by

Dr. Jack Stephens reunites with Lassie 32 years after presenting her the first pet insurance policy in North America.

Pet insurance agency sponsors FIDO Friendly’s nationally recognized pet adoption tour 

In recognition of Pet Health Insurance Month in September, Pets Best Insurance Services, LLC, a leading pet insurance agency, recently had help from television legend Lassie while presenting Pets Best pet insurance policies to two newly adopted pets during the Get Your Licks on Route 66 pet adoption tour.

Dr. Jack Stephens, founder of Pets Best, has a long-running history with Lassie, as he presented the iconic canine with the first pet insurance policy issued in the United States 32 years ago.

Lassie and Dr. Stephens made an appearance during a Sept. 14 adoption event at the Best Friends Pet Adoption & Spay/Neuter Center in Mission Hills, California, the third stop on the Get Your Licks on Route 66 pet adoption tour. As a reward for supporting the adoption event, the first two families who adopted a pet that day were given one-year pet insurance policies. The Pets Best BestBenefit accident and illness policies were purchased and donated by FIDO Friendly.

The first pet insurance recipient was an 8-year-old mixed breed dog named Chopo, who, after spending a year at the shelter, happily went home with his new family. The second recipient was a black domestic shorthair kitten who is still unnamed but now has a place to call home.

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Farmers Insurance and Pets Best Agreement Extends Coverage to All Members of the Family

Posted on: September 8th, 2014 by

Farmers pet insurance.

Los Angeles, Calif./Boise, Idaho (September 8, 2014) – Beginning today, pet parents can turn to Farmers Insurance for help in caring for and planning for all members of the family, including their pets. Farmers, one of the nation’s largest multiline insurers, and Pets Best Insurance Services, LLC (Pets Best), a leading U.S. pet insurance brand, have joined forces to offer savings to those looking to insure cats and dogs. Pet parents who purchase a Pets Best policy after referral from a Farmers agent or at Farmers.com/petinsurance will receive a 5 percent discount off of the regular price.

With roughly 50 percent of U.S. households enjoying pet ownership, many families have sought a trusted partner to assist with their pet insurance needs. The Farmers and Pets Best agreement brings established and recognized brands to the pet insurance category. Since the establishment of the first pet insurance company in the U.S. in 1981, the desire for pet insurance has grown significantly and is now a $650 million industry. And, based on a recent poll, nearly three in ten Farmers customers with pets expressed interest in adding pet insurance to their existing policies.

“At Farmers, we believe in offering consumers options and that insuring your pet through respected brands like Farmers and Pets Best will be a welcomed choice,” said Mariel Devesa, head of product innovation for Farmers Insurance. “Our agreement with Pets Best will help pet parents care and plan for their cherished cats and dogs by limiting the risk of hefty out-of-pocket expenses and providing coverage for unexpected events.”

Pets Best is known for creating a straightforward and predictable pet-care experience.  With four out of five pets experiencing a medical emergency in their lifetime, according to company data, having reliable coverage is critical.  The insurance provided through Farmers and Pets Best offers consumers a wide range of benefits and options, including: a reimbursement calculated from the actual veterinarian bill with knowledgeable experts who handle claims generally within two to five days. The comprehensive plans offered by Pets Best cover accidents and illness with flexible coverage options. In fact, Pets Best offers more plan options than any other competitor to ensure pet parents can choose the plan that best fits their needs, all while allowing customers to visit any licensed vet in the world. There are no upper age limits and the company does not require medical records or a vet exam to enroll. The Pets Best policies also cover unexpected out-of-pocket expenses for pets related to emergency visits, behavioral conditions, surgeries, hereditary conditions and more. Additionally, a wellness plan is available to provide coverage for routine veterinary expenses such as annual check-ups, vaccinations and teeth cleanings.

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Pets Best Announces Leadership Change

Posted on: August 12th, 2014 by

Founder and President Dr. Jack Stephens to step down from day-to-day operations, with former COO Chris L. Middleton selected to serve as president

Dr. Jack Stephens, founder and president of Pets Best Insurance Services, LLC, announced today he plans to retire from his day-to-day responsibilities with the nationwide pet insurance agency.

BOISE, Idaho – Dr. Jack Stephens, founder and president of Pets Best Insurance Services, LLC, announced today he plans to retire from his day-to-day responsibilities with the nationwide pet insurance agency in an effort to pursue his passion for travel and spend additional time with his family. Chris L. Middleton, who previously served as the chief operating officer of Pets Best, will now serve as the company’s president, bringing decades of valuable leadership experience to the position.

Dr. Stephens, who co-founded the Boise, Idaho-based company in 2005 with CEO Greg McDonald, will remain actively involved in guiding Pets Best’s direction as a member of the executive committee, a member of the board of directors and a significant shareholder. Dr. Stephens will also continue to represent Pets Best as a member of the North American Pet Health Insurance Association, a group of pet health insurance industry leaders that he co-founded.

A dedicated veterinarian, Dr. Stephens has remained a prominent figure in his field since he founded the U.S. pet insurance industry in 1981. He went on to present the nation’s first pet insurance policy to famous television dog Lassie in 1982. He founded the industry with the vision of reducing incidents of pet owners euthanizing their animals for economic reasons.

“I take tremendous pride in my work during the past 33 years to promote the valuable benefits of pet insurance, but I am ready to take a step back in order to travel and enjoy more time with my family,” Dr. Stephens said. “I have complete confidence in Chris’ commitment to Pets Best and to advancing our mission of helping pets receive the best care without financial constraints.”

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Pets Best Releases List of Most Common Cat Illnesses

Posted on: August 11th, 2014 by

A cat visits vet for treatment of common illness.

Pet insurance agency hopes to help cat owners recognize symptoms of common conditions

BOISE, Idaho – In recognition of National Take Your Cat to the Vet Day on Aug. 22, Pets Best Insurance Services, LLC has released a list of the five most common feline illness claims filed by the agency’s clients. Pets Best, a leading nationwide pet insurance agency, released the list today to help cat owners recognize the symptoms of common illnesses and seek veterinary treatment when necessary.

Although it is commonly believed that cats rarely fall ill, Pets Best reports that five of the most common feline health issues represent approximately 30 percent of the agency’s total claims for cats across the nation. These illnesses and conditions can often be difficult to identify, as cats instinctively tend to hide ailments from their owners. Catching serious health problems early on is crucial, as these issues not only dramatically impact felines’ quality of life, but they can also result in steep treatment costs.

“Cat owners view their pets’ health as a high priority, yet many are unaware of the subtle warning signs that indicate their animals are suffering,” said Dr. Jack Stephens, president and founder of Pets Best. “It is our mission to keep pets healthy and ensure their owners are able to afford treatment when health issues arise.”

Pets Best encourages cat owners to watch closely for the symptoms of the five most common conditions among cat-related claims filed with the agency.

1. Chronic kidney failure
Symptoms can include anorexia, vomiting, lethargy, diarrhea, constipation, depression and weight loss. Additional warning signs are increased thirst, acute blindness, seizures and comas, blood in the cat’s urine, increased frequency of urination and an increased amount of urine. Chronic kidney failure represents 8.5 percent of all feline claims received by Pets Best.

2. Hyperthyroidism
Common symptoms are a voracious appetite, weight loss, increased thirst and urination, vomiting, diarrhea and restlessness. This condition generates 7.1 percent of Pets Best’s feline claims.

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