Pets Best Turns 10, Announces Rebranding Initiative

Pets Best pet health insurance logo.

BOISE, Idaho – Pets Best Insurance Services, LLC, is celebrating its 10th birthday in September, marking a decade’s worth of happy customers and healthy pets.

The milestone comes at the same time as the North American Pet Health Insurance Association’s (NAPHIA) Pet Health Insurance Month, a potent two-pronged reminder of how far Pets Best and the pet insurance industry have come in battling economic euthanasia.

As part of its 10-year anniversary, Pets Best is reflecting on some of the many internal and industry-wide changes the company has shepherded since Dr. Jack L. Stephens, creator of the pet insurance industry in the U.S., co-founded the company in 2005. It is also being used as a springboard for the future.

“Pets Best has continued to evolve over the past decade, fueled by our dedication to continually listen and learn from our policyholders,” said Chris L. Middleton, president of Pets Best. “As we reflect on our successes and improvements, it seems like the perfect opportunity to give the Pets Best brand a fresh new look that epitomizes not just where we came from, but what we’ve become.”Read More…

New York Veterinarian Receives National Award from Pets Best

Dr. Mariliz Hernandez, winner of the Pets Best My Vet's the Best contest.

Latest My Vet’s the Best contest honors veterinarian Dr. Mariliz Hernandez

BOISE, Idaho – Pets Best Insurance Services, LLC, a leading U.S. pet insurance agency based in Boise, Idaho, is pleased to announce veterinarian Dr. Mariliz Hernandez as the most recent winner of the agency’s My Vet’s the Best contest. The nationwide contest honors veterinarians for their outstanding service.

The latest round of the contest brought in 4,499 total votes cast by pet owners across the U.S. through the Pets Best Facebook page.

“We developed this contest to acknowledge exceptional veterinarians around the nation,” said Dr. Jack Stephens, founder of Pets Best. “Dr. Hernandez is one such individual, known for her compassionate care and genuine concern for her clients.”Read More…

Pets Best and NAVTA Host Contest to recognize Exceptional Veterinary Technicians

Enter the 2015 Why I Love Being a Vet Tech contest, hosted by Pets Best and NAVTA.

The 2nd annual “Why I Love Being a Vet Tech” contest is now accepting entries

BOISE, Idaho – Pets Best Insurance Services, LLC, (Pets Best) and the National Association of Veterinary Technicians of America (NAVTA) are inviting veterinary technicians to submit essays on what they love about their jobs, with an eventual winner receiving a paid trip to a veterinary conference in Florida.

Pets Best has set dates for the second annual “Why I Love Being a Vet Tech” competition, co-sponsored by NAVTA. Vet techs can enter the contest immediately, but they have until Aug. 21 to submit the short essays.

The essay should explain why the vet tech chose their profession and what they love most about the job. Eight finalists will be selected by a panel of judges from Pets Best and NAVTA. Once the finalists have been chosen, the public may vote for their favorite essay on the Pets Best Facebook page.

Each finalist will receive a one-year NAVTA membership. The finalist with the most votes will be named the winner and will receive a paid trip to the 2016 North American Veterinary Community (NAVC) conference in Orlando, Florida.Read More…

Dr. Jack Stephens Receives Lifetime Achievement Award from Pet Insurance Industry

Dr. Jack Stephens accepts his Lifetime Achievement Award from the North American Pet Health Insurance Association.

BOISE, Idaho – Dr. Jack Stephens, founder of pet insurance in North America, has received a first-of-its-kind Lifetime Achievement Award from the North American Pet Health Insurance Association (NAPHIA).

Dr. Stephens was honored by NAPHIA not only for his role in founding pet insurance for Americans, but for his work galvanizing support from competitors to grow the industry as a whole. This is the first Lifetime Achievement Award ever given by the organization.

“The industry in North America has not just grown and evolved because of Jack’s contributions, it literally exists because of them,” said NAPHIA Executive Director Kristen Lynch. “The association’s executive came up with the award as a way to recognize him formally and thank him for his unparalleled contributions.”Read More…

Pets Best Announces Survey Results of Top Toxic Substances for U.S. Dogs and Cats

Sick dog visits veterinarian after ingesting toxicity.

BOISE, Idaho – Common household items top the list of toxic substances that send pets in for veterinary visits, according to a new survey released by Pets Best Insurance Services, LLC (Pets Best).

Toxins are one of the most frequent pet insurance claims submitted by pet owners partly due to the seemingly innocent nature of many substances that can harm dogs and cats.

Chocolate, headache medicine, grapes and raisins can all cause serious harm to dogs and make up some of the most likely substances to set off an emergency situation, according to the Pets Best survey. Cats are poisoned most often with a common flower, lilies, but also are susceptible to headache medicine, onions, chives and garlic.Read More…

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