Pets Best Newsroom

Blog posts Categorized under ‘Pet Industry News’

Find a cat whose personality will make you purr

Posted on: November 7th, 2010 by

A young man holds a cat.

Not long after moving into my first apartment, I decided that I wanted to adopt a cat. I had never had a cat before, but I believed the hype. “Cats are easy,” I heard.

They’re independent and make great companion pets. So I scoured Chicago cat rescue shelters until someone stole my heart: a brown tabby that bonked his head against the glass every time I looked at him.

Charlie was the sweetest little 11 month old cat when I brought him home. He cuddled with me all night long, and quietly sat beside me or followed me around the apartment all day. Aside from wishing I’d purchased pet insurace when I took him to his first vet appointment, I learned that he had an infection from his neuter surgery and he was put on antibiotics. After he began feeling better, I saw the real Charlie: he was a devil cat.

I was not ready for the surprise ankle ambushes or the attacks on my head from behind the couch. Any attempt to correct him or remove him from a situation resulted in hisses and bloody scratches. Nobody liked Charlie, not even me. But he was my cat, and I loved him.

At the age of three, he calmed down a lot. Not completely, but a lot. Over the years, we learned to live with each other. He is now the love of my life.

Still, looking back, had I been more prepared with knowledge of cat personality, I would have asked more questions about the cats I was looking at at the shelters. Now I know that some cats are independent and some stick to you like glue. Some are inquisitive and some are laid back. Some are cuddly and some are aloof. But all are worthy of a wonderful home and have the potential to fit perfectly with the right family.

Shelter employees and volunteers get to know the resident cats so well; they are a wealth of knowledge. Ask them questions about the cat’s personalities, what kinds of supplies you will need, and what’s the best pet insurance when you go to adopt. And remember, not all cats are on their best behavior while in a cage, so don’t believe all you see. Tell the shelter what you’re looking for, and let them guide you to possible matches.

Finding your veterinarian

Posted on: October 14th, 2010 by

A dog is tended to by a veterinarian.

“Of all the things I miss from veterinary practice,
puppy breath is one of the most fond memories!”
- Dr. Tom Cat

Finding a veterinarian is often a personal journey, just like finding the perfect pet and choosing an upstanding pet insurance company. There is no rule that says you have to pick the closest veterinarian or the cutest dog or cat. Your personality might gel better with the vet across town, and the quirkier looking cat at the shelter just might steal your heart.

Even if you get a referral from a friend who loves her veterinarian, the chemistry just may not be there between the two of you. There is nothing wrong with taking time to perform veterinarian clinic comparison, pet insurance comparison, and pet food comparison. Such actions just prove that you are a caring, responsible pet owner and that you are concerned about pet health.

It’s well understood that the number-one reason veterinarians choose their field is because they love animals. We would all love to believe that when we take our beloved pet to a vet clinic, the people treating him sees in him exactly what we see. Unfortunately, it doesn’t always work that way. A vet clinic is still staffed with people who are at work, and may not be having the best day. Your pet is probably stressed out and not on his best behavior, either.

Likewise, you’re probably as stressed out as every other pet owner there that day, as well. Everyone needs to work together calmly to get to the goal: a happy, healthy, comfortable pet. But during this process, you don’t deserve to be made to feel like a number, or your pet like he’s on a conveyor belt.

If you can find a clinic that remains professional through the chaos, and communicates patiently with you until you understand, you may have found your veterinarian. If you feel calmed by a vet’s bedside manner, and he takes a moment to look into your pet’s eyes when they aren’t shining as brightly as they once were, you may have found a gem.

Pets Best Insurance announces new direct deposit program

Posted on: October 4th, 2010 by

-Program is first of its kind in the pet insurance industry-

A white Chihuahua puppy sits in a pile of money.

BOISE, Idaho, (Oct. 4, 2010) — Payment reimbursements just became more convenient for pet owners with the introduction of the new Pets Best Direct Deposit program.

The innovative service allows Pets Best policyholders to quickly and easily file their claim online, and once approved, reimbursements can be deposited directly into their bank account. Pet owners typically pay their veterinary bill at the time when services are rendered, and then file a claim for insurance reimbursement. The addition of this program makes Pets Best the only pet insurance company to offer a fully automated simple, fast and convenient online claims submission and reimbursement process.

“Our customers have told us that prompt payment of claims is very important to them,” said Jack Stephens D.V.M., founder of Pets Best Insurance. “We’ve taken the steps to not only make the claims process faster, but much more convenient for our policyholders. With our new Direct Deposit program, our policyholders no longer have to wait for the mail and make a trip to the bank to have their claims paid and access their funds.”

All Pets Best Insurance customers are eligible for the Pets Best Direct Deposit reimbursement service. Policyholders who opt for this program can update their reimbursement information through the Pets Best Insurance customer portal.

Customers who prefer to continue filing their claims via mail or fax and receiving their reimbursement in the form of a paper check can continue to do so.

The Pets Best Insurance Plans and Advantage
Pets Best Insurance offers three standard plans for accidents, illnesses and injury: The Pets Basic plan, which comes with a $100, $250 or $500 deductible; a $2,500 per incident limit and a $42,500 lifetime limit, the Pets First plan, which comes with a $100, $250 or $500 deductible; a $7,000 per incident limit and a $100,000 lifetime limit, or the Pets Premier plan, which comes with a $250 or $500 deductible; a $14,000 per incident limit and a $100,000 lifetime limit.

Veterinarians and pet owners have enjoyed the advantages of insuring their pets with Pets Best Insurance since 2005. The company provides a straightforward 80 percent reimbursement of eligible fees for veterinary services after the deductible has been met. Advantages of Pets Best Insurance include:

• No upper age restrictions – no pet is excluded from coverage or has benefits reduced based on age
• Simple, fast and convenient online claim submission and reimbursement – most approved claims processed and paid within 5 days or less.
• Covers care provided by licensed veterinarian – plans cover all licensed veterinarians, specialists and emergency care veterinarians

How to potty train your puppy

Posted on: September 29th, 2010 by

A small brown puppy sits in the grass.
A dog crate is an essential tool for both dog health care and puppy training. According to Cheri Lucas, the founder and president of Second Chance at Love Humane Society, “Crate training has been proven to be the fastest and most effective way to housebreak a puppy.”

Dogs like to be in confined areas that simulate a den and they feel safe in enclosed areas where they can curl up. A crate provides the type of environment that will make a puppy feel secure.

Dogs naturally won’t want to go potty in the area where they sleep. This makes using a crate ideal for potty training. Choose a dog crate that is large enough for the puppy to stand up in, turn around, and lay in comfortably.

You want to avoid choosing a crate that is too large as the dog may use one end for a bathroom area and sleep in the other end. Crates that come with divider panels will allow you to buy a crate that will fit your dog when they are full grown but can be divided to a smaller size for when your dog is a puppy.

The best way to crate train a puppy is to start the first day you take the puppy home. The crate should be placed in an area of the house where the rest of the family will be. Dogs are pack animals and like to be with the rest of their pack, the family. Take the dog outside to go potty after taking them out of the crate and before putting them into the crate.

To ensure proper dog health care and good behavior, the crate should never be used as an area for punishment.

Upscale cat and dog health care at new hotel

Posted on: September 13th, 2010 by

A fancy dog sits on a plush pink pillow.
A new hotel is opening in Fort Worth, Texas later this month that will boast custom beds, satin blankets, and flat screen TVs—but the hotel isn’t for humans, it’s for pets.

According to the Wall Street Journal, the $4.4 million hotel, called the Spa Paws Hotel, will offer pet facials, turn-down service and bottles of Evian water.

“There isn’t another hotel like this. It’s a hotel like you and I would stay in,” hotel owner Janice Ford Grimes told the source, adding that pet health will also be a primary focus.

Ford Grimes told the news provider that pets will be able to enjoy a wellness center that will offer Eastern medicine to ensure exquisite cat and dog health care.

While many people consider dog and cat insurance to be the up-and-coming pet trend, Ford Grimes wants to push the envelope even more.

The hotel owner plans to host pet weddings and birthday parties and guests will even be able to sit for a portrait by a professional photographer.

Ford Grimes told the news provider that the part of the hotel she’s most passionate about is the wellness center, which is inspired by Ford Grime’s cat Dakota, who died of a serious pet health condition—a brain tumor.

With rooms costing around $200 per night, Ford Grimes thinks animal lovers will see her pet hotel is worth every penny.

“Ford Grimes is prepared to subsidize the clinic with earnings from the hotel,” the Wall Street Journal reports. “Her business plan has her making money within the first six months with occupancy at the hotel and salon.”

With Ford Grimes’ pet hotel opening its doors—pet health and luxury will never be regarded the same.