Direct Deposit Now Available

Receive Your Pet Insurance Claim Money Faster

Pets Best now offers direct deposit free to all policyholders! It’s the fastest, easiest way to get your reimbursement checks deposited directly into your bank account.

Sign up for direct deposit reimbursement with your pet insurance plan

Your entire experience is now paperless, if you choose, including claims filing and reimbursements. Sign up now and receive even faster payment the next time you’re reimbursed.

  • Quick and easy to sign up
  • Free – absolutely no fees or charges
  • No need to wait for paper checks or visit the bank
  • Receive your reimbursements faster
  • Your reimbursement check will be deposited directly into your bank account
  • Your explanation of benefits (EOB) will be sent via email

How to Enroll

Simply log in to your Customer Account using the email address you used when you purchased your policy. You can register for an account now if you don't have one.

  1. Under My Account on the left hand side of the screen, click on Payment Info.
  2. Click on Add Account for Direct Deposit and add the requested information.

Please have the following available:
  • Your bank account number
  • Your bank’s routing number, which can be found on your personal check or your bank’s website


Please contact Pets Best Customer Care at 877-737-7237 ext. 1 or

or call Pets Best at 866-440-2020