Pets Best Insurance makes it easy to manage your account, file claims, download policy documents and get great customer service any time you have questions.
You could be eligible to receive a discount when you add a pet to your existing policy. Current customers can get a quote or add a pet by clicking the button below.
Through your Customer Account, you can:
If you purchased your policy online, you already have a Customer Account. Your username is the email address you used to enroll your pet, and your password is whatever you chose at the time of enrollment. If you’ve forgotten your password, you will have the opportunity to reset it.
If you purchased your policy over the phone, or haven't registered your account you can create your Customer Account at any time.
Filing claims with Pets Best Insurance is quick and easy. You can file claims electronically through your Customer Account, fax them to us or send them via standard mail. Please see How to File Claim for complete details.
You can also download a pre-filled claim form with your personal information. Keep one on hand at your vet’s office for the next time your pet needs medical care.
Call Pets Best at 1-877-738-7237 ext. 1, Monday – Friday from 7 am - 7 pm and Saturday from 10 am – 2 pm, Mountain Time. Or, email us any time.
2323 S. Vista Ave. Ste. #100
Boise, ID 83705
Pets Best Insurance Customer Care: Send us a message
Pets Best Insurance Sales: Send us a message
Pets Best Insurance Veterinary Services: firstname.lastname@example.org
Website issues: email@example.com
Learn how you can receive an automatic pet insurance discount*.
Pet insurance coverage offered and administered by Pets Best Insurance Services, LLC is underwritten by Independence American Insurance Company,
a Delaware insurance company. Independence American Insurance Company is a member of The IHC Group, an organization of insurance carriers and
marketing and administrative affiliates that has been providing life, health, disability, medical stop-loss and specialty insurance solutions
to groups and individuals for over 30 years. For information on The IHC Group, visit: www.ihcgroup.com. Additional insurance services administered
by Pets Best Insurance Services, LLC are underwritten by Prime Insurance Company. Some existing business is underwritten by Aetna Insurance Company
of Connecticut. Each insurer has sole financial responsibility for its own products.