With so many pet owners concerned for the health of their pets because of the recent pet food recalls, we thought we’d take a moment to share with you the benefits of our BestWellnessTM coverage.
In designing our Pets Best policies, flexibility, affordability and choice were important to us. Because of this, we chose to break out accident and illness coverage from wellness care, which includes check-ups, routine visits, specific routine tests, vaccinations and teeth cleaning, to name a few.
Many of you have elected to take advantage of this coverage, and it has been well received. We are glad to be able to help cover these expenses, because we know from experience that catching problems early leads to a higher rate of success when it comes to treatment. And while the cost of wellness care adds a few extra dollars per month to your premium—around $20—owners who take their pets to the vet regularly are recouping the cost of the premium and then some.
The recent pet food recall is a perfect example of how having BestWellnessTM can benefit pet owners and continue to provide that peace of mind we talk about so often. While the medical expenses of a pet who has become ill from the tainted pet food are covered at 100%, we are not able, because of insurance laws, to cover checkups for pets who aren’t ill, unless they have wellness coverage. Pets Best customers who have BestWellnessTM are able to submit claims for those tests and exams and be reimbursed for their expenses up to policy limits.
If you’re not sure whether or not you signed up for BestWellnessTM along with your accident and illness policy, or if you have any questions about what your policy does and does not cover, please call us at 1-877-738-7237 or visit us online at www.petsbest.com. A detailed explanation of benefits is also available online or by calling 1-877-738-7237.
Exceeding your expectations is one of our highest goals. Our hearts continue to go out to every family affected by the recall, and we would also like to thank everyone who took the time to write during this time. We are thankful that we are making a difference!