Pets Best Offers to Pay 100% of Bills Related to Food Recall
By: Dr. Jack Stephens
On Saturday, I spoke with yet another pet owner who only recently learned of the Menu Foods recall. She said that she hadn’t taken her cats in yet, though one of them had been vomiting. Cats (and dogs to a certain extent) tend to hide symptoms of illness. This is troublesome and means that even if you have stopped feeding the recalled food and think that things are fine, if your pets show any signs of illness, it’s best to have them checked. Kidney failure can sometimes take weeks or months to manifest signs, but early detection is truly the key to saving your pet and reducing the trauma to the kidneys.
At Pets Best, our heartfelt sympathies go out to every pet family affected by the recent pet food tragedy, especially those who are financially unable to pay for their pet’s care, as we read about last week. In response, we have committed to all policyholders affected by the recall to pay claims at 100% up to policy limits, waiving the deductible and co-payment, which we will recoup ourselves from the manufacturer.
We believe that pet owners have been affected enough by the stress of the recall and want to do what we can to help ease the emotional and financial burden for pet families.
We also learned over the weekend that Menu Foods has expanded their recall, and it was announced today that the New York State Food Laboratory is continuing their tests on the food to confirm that aminopterin is to blame for the deaths and illnesses of pets who consumed the “cuts and gravy” style food.