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Pet Insurance 101: What’s Covered & What’s Not Covered?

Posted on: September 19th, 2014 by

a black labrador retriever tilting its head.

In recognition of September being Pet Health Insurance Month, we’re featuring a Pet Insurance 101 series to help you better understand what we do at Pets Best, why we do it, and why you need it.

When it comes down to what’s included in your pet health insurance coverage from Pets Best, we want you to know exactly what’s covered and what isn’t. Pets Best offers four types of pet insurance plans ranging from those providing comprehensive coverage to those offering more targeted coverage for customers looking for budget options.  Additionally, Pets Best offers a routine care wellness plan. Since pets are notorious for getting into things they shouldn’t, we provide a wide range of coverage for even the most mischievous cats and dogs.

What’s Covered?

1. BestBenefit Accident and Illness Plan

The BestBenefit plans offer the widest amount of coverage for the diagnosis and treatment of accidents and illnesses. Some examples of the coverage include broken bones, cancer, diabetes, allergies, foreign object ingestion, full congenital and hereditary coverage including hip dysplasia and cruciate ligament injuries (ACL), MRIs, surgery, medication and physical rehabilitation.

BestBenefit is offered as a Level 1, 2 or 3 with the difference being lifetime coverage options.

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Customer Stories: Why Lore Loves Pets Best

Posted on: September 17th, 2014 by

Cuddling cats protected by Pets Best.

In honor of September being Pet Health Insurance Month, we’re featuring stories of real life Pets Best customers. Today we meet Lore, and her four pets protected by Pets Best.

When did you get your pets?

I proudly adopted my dog and three cats between 2011 and 2014 from various rescues.  My only dog is a 4 year old, Flat Coated Retriever named Mason, who I adopted at 18 months. I am also a pet parent to a 4 year old Calico named Bella, a 1 year old Sealpoint Siamese named Kirby, and a 6 month old Polydactyl named Polly.

What do you love about your pets?

I love that they are completely devoted to me. My pets are my family and my emotional support. I love the way Bella cleans Mason’s face, it’s so adorable!

What prompted you to get pet insurance?

I decided I needed pet insurance in 2003 after my dog was diagnosed with cancer and I struggled to pay her bills.

Why did you choose Pets Best for pet insurance?

I chose Pets Best in 2005 because their coverage and rates fit my needs. I also appreciated the excellent customer service I received before and after I purchased a policy with Pets Best.

What do you love about Pets Best?

As a long-time policy holder of Pets Best, I truly appreciate their rapid claims processing and reimbursement. The level of coverage and reasonable price are also key factors in keeping my pets protected with Pets Best.

 

 

Insure your dogs and cats with Pets Best!

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Breed Guide: American Shorthair

Posted on: September 15th, 2014 by

An American ShorthairDr. Fiona is a veterinarian and writer for Pets Best, a dog insurance and cat insurance agency.

About the American Shorthair

Weight:  females 8-12lb, males 11-15lb

Points of conformation: One of the larger breeds with sturdy muscling and bones. Broad face with prominent cheeks.

Coat: Dense crisp hair coat

Color: Silver tabby is the most common, but there are many accepted colors and patterns.

Grooming needs: Moderate, light brushing twice weekly is usually sufficient.

Origin: Likely descendents of the British Shorthair.

Behavior Traits: Easy-going temperament.

Is an American Shorthair cat right for You?

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Pet Insurance 101: 5 Reasons You Need Pet Insurance

Posted on: September 12th, 2014 by

A veterinarian runs a checkup on a sick labrador retriever.

In recognition of September being Pet Health Insurance Month, we’re featuring a Pet Insurance 101 series to help you better understand what we do at Pets Best, why we do it, and why you need it.

Being a pet parent means your day-to-day life is full of little surprises, sometimes pleasant and other times not. The next time you’re faced with an unexpected vet bill, you won’t have to worry about using high-interest credit cards, borrowing money or worse, choosing euthanasia because you can’t afford to pay the bill. Knowing Pets Best is on your side, your pet can have the veterinarian recommended treatment without financial worry. A staggering 1 in 3 pets will need unexpected veterinary care each year.*

Here are five important reasons you need to get pet insurance as soon as possible:

1. Dogs & cats get sick

Just like human children, pet children can also get sick at a moment’s notice. Common symptoms like vomiting and diarrhea can happen often for small reasons or be signs of something more serious. Dogs and cats can also develop chronic illnesses such as allergies, diabetes, and cancer which can end up costing lots of money between the regular vet visits, surgeries, medications, and tests.

2. Dogs & cats get injured and have accidents

Whether your pet is mischievous, brave, or just unlucky, accidents can happen at any time including broken bones, torn nails, lacerations, or getting hit by a car, just to list a few. 4 out of 5 pets will  experience a medical emergency in their lifetime, according to Pets Best 2013 claims data.

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Customer Stories: Why Jena Loves Pets Best

Posted on: September 10th, 2014 by

Pets Best has been protecting Jena's dog Macy since 2013.

In honor of September being Pet Health Insurance Month, we’re featuring stories of real life Pets Best customers. Today we meet Jena, and her two year old golden retriever, Macy.

I found my 9 month golden retriever, Macy, about a year and a half ago and I fell instantly in love with her! I knew I would be one of those pet owners that would pay thousands of dollars, or do whatever it took to keep my dog healthy, if something happened to her. I spoke with my veterinarian about pet insurance options and he recommended Pets Best. After doing some research and speaking with the wonderful customer service representatives, I enrolled Macy under the plan. The representative I spoke with took the time to walk me through all of my options, the different costs, the services covered, and much more. I also found that the website was very helpful and intuitive. Ultimately, what made me choose to enroll Macy under Pets Best was that they had many different options with deductibles and coinsurance amounts that help fit individual needs and budgets, their customer service department was extremely helpful, without being pushy, and their insurance seemed to cover most services.

Filing claims is so easy, and Pets Best is always very timely to provide reimbursement and an explanation of benefits for Macy. I’ve found that Macy’s coverage is very affordable and well worth the cost. While premiums did increase this year, it was for a good reason; Pets Best will now cover hereditary conditions, which is so great for Macy, because hip dysplasia is common for many dogs, including golden retrievers. Pets Best also offers automatic bill pay which I really appreciate so I don’t have to remember to write a check every month.

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