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Webinars Offer Fun, Informative Learning Opportunities

Posted on: September 10th, 2008 by

Posted by Jennifer Jones on 9/10/2008 in Articles from Veterinary Newsletter

Often, we hear people say that they don’t quite know what pet insurance is, how it works, and what it does and doesn’t cover. We understand!

To meet this need, we’ve worked to put together an interactive presentation over the web that will guide you and your hospital staff through the fundamentals of pet insurance and how Pets Best compares to the rest.

Of course, we will go over our specific plans here at Pets Best to help you better understand them and pass those benefits on to your clients.

All you need is an Internet connection – DSL or other high-speed connection is preferred – and a free hour to gather your staff for the web seminar and question-and-answer session that follows. (The actual presentation itself is around 30 minutes.)

Understanding pet insurance is the first key to being able to help pet owners understand how it works so that they can make an informed decision for their pets.

Advantages of a Pets Best Webinar

Better inform your staff of the benefits of pet insurance
Provides staff confidence in marketing pet insurance to clients on a regular basis
Provides a fun, interactive way to learn why Pets Best is a better alternative to other pet insurance companies

Learn more about signing up for a Pets Best webinar online or by calling Pets Best Veterinary Services at 1-888-349-2520 or by emailing

Torrey’s diary August 2008

Posted on: August 28th, 2008 by

By: Dr. Jack Stephens

Wow! What a month! So much has happened and I hardly know where to begin. Since a few of you have asked (and because I personally enjoy being the center of attention), I asked my people to take a few beauty shots of me to help tell this month’s story.

To begin, we spent several busy and incredible days at the American Veterinary Medical Association annual meeting in New Orleans where it was hotter than sin. Thank God for air-conditioning as I’m not sure that I would have made it. As you know, real ladies never sweat, so that was a bit of a challenge in 510% humidity, even for a dog.

This show seemed even busier than usual for some reason. Dad was shaking hands a lot, and while we usually spend a lot of time talking to people, it seemed like there was hardly ever a moment when we were alone. Other people were really excited, and it all seemed to be a pretty big deal, something about Somebody Something Trust and some lady named Edna, but I just smiled and enjoyed the extra attention.

While we were there, Mom picked up J.P., short for Jefferson Parrish because he was adopted from, yes, Jefferson Parrish, a New Orleans shelter that Mom helped fix up with other volunteers while we were there. She said he was too adorable to leave behind. I don’t know about that, but I do know I’m glad *I’m* not stuck in one of those boxes!

As far as J.P. and I go personally, I’m glad that he seems to understand who the pack leader is, so he and I have not had any issues. Yet.

I’m glad that he’s a decent sort of fellow because Mom and Dad took us camping the weekend after AVMA and it was irritating enough to have to share my space with seven others, let alone seven plus the new guy who may or may not have deferred to me naturally, as he should have. I did the best I could and spent most of the time in my chair or trying to stay near Dad. Truthfully, I missed my cheetah couch as I am not a huge fan of the Great Outdoors.

Back in the office I settled back in to my daily routine of Office Guard Dog and Chief Giraffe Fetcher, along with my customer advocate duties.

All in all, it’s been a pretty good month. I have a celebration of the day I was born coming up next month, but since ladies never reveal their true ages, I’ll just say that I am in the prime of my life. (And not that I would share this with just anyone, but it’s on Sept. 10th if you’d like to send jewels, treats or anything cheetah themed, my favorite.)

And to whomever shared the Animal Behavior website with my Dad, you and I need to talk. Fortunately, I was able to do a little damage control so that Dad remembers that I, of all people, don’t need behavior modification, but the phrase “I have a bone to pick with you” does not begin to describe the conversation I plan on having once I find you.

Remember, Darlings, well behaved women seldom make history.

Until next time,


Spotlight On: The Arizona Humane Society

Posted on: July 30th, 2008 by

Posted by Angela Klein on 7/30/2008 in Articles from Newsletters

With one look at the Arizona Humane Society, it’s easy to see that this group is so much more than just a shelter for pets in transition.

Founded in 1957 as a private nonprofit organization, the Arizona Humane Society works daily to stay true to their mission: to safeguard, rescue, shelter, heal, adopt and advocate for animals in need.

In addition to being Arizona’s largest animal-welfare protection agency, the Arizona Humane Society provides free or low-cost spay/neuter services for dogs and cats in an effort to end pet over-population in the greater Phoenix area. Last year, nearly 20,000 surgeries were performed. They accomplish this at their campuses and on the road with their mobile spay/neuter and animal wellness centers that travel throughout the Southwest.

Each year, more than 50,000 pets are rescued and/or sheltered at the Arizona Humane society’s campuses, and as the state-designated companion animal disaster response organization, they also provide services to pets in natural disasters.

In 2004, the Arizona Humane Society was honored as the National Shelter of the Year, chosen from over 300 other animal protection organizations throughout the United States.

Additionally, the Arizona Humane Society inspires community action through their efforts such as their Pets on Parade television show, educating groups on the importance of respect and compassion for all living beings through the Startdust Humane Education Program, and lobbying for laws that protect pets.

Pets on Parade, which holds the distinction of being the longest running show in the history of Arizona television, hit the airwaves in the Phoenix-metro area 40 years ago and features adoptable pets from the shelter.

To learn more about the Arizona Humane Society and their efforts, visit them online at

Pets Best Insurance is proud to partner with the Arizona Humane Society and others in the Pets Best “Racing to Save Pets” campaign by identifying and confronting the key issues that cause euthanasia.

Dr. Jack Stephens, a veterinarian and the founder and pioneer of the pet insurance industry in the United States created “Racing to Save Pets” as a means to address and create a sense of urgency regarding the primary reasons that cause 3 million pets in shelters and millions more throughout the country to be destroyed each year.

“Racing to Save Pets” addresses the need for better support and understanding of our community shelters by raising support and awareness. Pets Best Insurance also provides its ShelterBest partnership program as a means to directly support shelters with community efforts and funding that can make the difference for countless pets that need and deserve to find homes.

By providing a better understanding of the human health benefits of pet ownership, raising awareness for smaller shelters and groups that need support, and providing an ongoing source of donations, “Racing to Save Pets” is partnering across the nation with shelters like the Arizona Humane Society and other adoption groups to make a difference and reduce unnecessary euthanasia.

On the Road Again! Travel Tips for Smooth Sailing with Your Dog

Posted on: July 30th, 2008 by

Posted by Angela Klein on 7/30/2008 in Articles from Newsletters

There are few phrases in a dog’s vocabulary that elicit joy like the phrase “Let’s go!” As more and more families bring their pets along on their travels, we wanted to compile a list of tips to remember to help make your journey safe, memorable and fun.

The adage says that the devil might be in the details, but planning before you go will help not only relieve last minute stress but give you the knowledge you need to make choices you’ll be happy with. Be sure to ask about the features, fees and restrictions of each hotel or campground you’re considering as some establishments charge a flat fee where others offer a refundable deposit. Ask which category the prospective hotel falls in, since some can be as high as $100. Also, knowing that the motel you’re wanting has a policy of no dogs over 25 pounds will help ensure that when you show up with your Great Dane that there are no surprises waiting for you, such as having to find another hotel at the last minute.

Speaking of surprises, we’ll state the obvious here as a side note, but as more and more dogs are out and about, remember to pick up after your dog when you’re traveling, whether you’re at a campground, motel, dog park or even a rest area, to keep the good will and friendly attitudes toward our pets strong.

Other potentially obvious tips that deserve repeating when planning a trip:

-Bring your dog’s favorite toy or blanket.
-If traveling by plane, don’t feed your dog for six hours before the trip and be sure to check the airline’s policies for caring for your dog if you can’t fly together.
-When traveling by car, allow extra time to get out and stretch and be sure to have plenty of water on hand so there’s no risk of dehydration.
-Remember that a tired dog is a happy dog. Exercise before you go.
-Enter and unpack in your hotel room first. This will make sure that your scent is in the room before your dog enters it.
-Bring along a first-aid kit and an extra leash, just in case.

As much as we all don’t like to think about emergencies, the truth of the matter is that they happen. Plotting out several veterinarians on your route before you go means that if something happens, you’ll know where to go without having to spend time looking. Use our Vet Locator to quickly find several options, including emergency clinics, in the areas you’ll be vacationing.

Finally, be sure to remember things like water safety (yes, there absolutely are life jackets for dogs, and they’re recommended) and avoid any potential for heat stroke and other summer dangers like hot cars and walking on black pavement for any period of time. (Ouch! Those poor paw pads!)

Most of all, whether you’re going just up the road or halfway around the world, enjoy yourself. Pack up those doggy goggles, whatever he or she needs to be comfortable and repeat those wonderful words, “Let’s go!” Your next adventure is just a road trip away.

You Oughta Be in Pictures!

Posted on: July 23rd, 2008 by

Posted by Angela Klein on 7/23/2008 in Articles from Newsletters

You Oughta Be in Pictures!

With summer fully arrived, the heat is on and we’re looking for your best doggone and cool cat photos. Submit your dog or cat’s best summer photo with a caption by August 15th and we’ll post winners – one for dogs and one for cats – in the early September edition of the Pets Best Newsletter.

We love to hear the stories of the pets in the Pets Best family and look forward to getting to know more about yours!

Our sales manager, Steve Gardner, says he will personally be in charge of the photos, so we have high hopes that fun will be had by all.

In addition to bragging rights, Steve promises to send the winning dog and cat cool treats. (Bones and catnip have been mentioned so far, but one just never knows with Steve!)

So get in on the summertime fun and send us your favorite photo by August 15th. Also, Steve said that he loves putting pictures on our website, so when you send a picture to him remember that you are giving him permission to post it. We look forward to hearing from you!

Send your photos to Steve at or call and chew the fat with him at 1-877-738-7237 ext. 311. (Or, in his words, regale him with tales of fun and mystery.) Give him a call. You’ll be glad you did!