Pet Insurance Blog – Pets Best Insurance
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Torrey’s diary July 2008

Posted on: July 7th, 2008 by

By: Dr. Jack Stephens

Recently, I was listening to a conversation in the office about pets with bad habits. This wouldn’t be me, of course, but I do happen to know several pups here with some pretty poor manners.

Let’s talk about Bear for a minute. Now don’t get me wrong, everyone says that Bear is a great dog. However. That dog has some behavior issues. He barks – and I don’t mean just a bark or two like a hey-how-you-doin’ bark – it’s more like an I’m-going-to-rip-your-face-off bark, that goes on and on. You get my drift.

And then there’s Tallulah. I’m sure she’s a great girl – don’t get me wrong. But if she’s left alone for more than a fraction of a second, she starts howling. And Kiah. Bless her. But that girl has more energy than everyone else in the office put together. I know we all need exercise, but that girl is over the top with her running around. (Perhaps I wouldn’t mind it so much if she wasn’t mowing me over, but she is and I do.)

Because they are disturbing my beauty sleep (and trampling me), I’m thinking of politely suggesting that their owners hook them up with Dr. Rolin Tripp and his team at the Animal Behavior Network.

Now, there is a *nasty* rumor circulating that *I* could use some lessons, myself, and I would just like to put my paw down and say that is the most ludicrous idea I have ever heard. Darlings, that’s just not me.

The others, though. That’s an entirely different story altogether. Love you all. You know I do. MuWah!

StaffBest: Providing a Simplified Staff Discount Plan for Veterinary Hospitals

Posted on: July 7th, 2008 by

Posted by Jennifer Jones on 9/10/2008 in Articles from Veterinary Newsletter

Christy Johnson, a certified veterinary practice manager with Pampered Pet Health Center in Port Charlotte, Fla., recognized the value of pet insurance, she just didn’t realize that anyone in her office would use it as quickly as they did.

“One of our staff members had only had the policy for 3 weeks when her pet had grease in her eye and ended up getting an ulcer and needed corneal debridement, 80% of which was covered by Pets Best,” she said.

“With Pets Best Insurance, we know what the benefit will be and there is no guesswork involved, which is one of the reasons why we have our staff enrolled in their plans.”

More and more hospital employees are learning what Christy already knows: that having insurance can be a life-saver. Hospitals that enroll five or more pets as a group receive a 20%* discount off monthly premiums.

If you are a veterinarian or hospital administrator, take a look at how StaffBest can benefit your employees as well as your practice:

No longer discount the cost of veterinary care at your hospital. You can offer your full range of services at your normal rates and your employees can benefit from our quick 80% claim reimbursement and ease of use.
You and your employees will have access to emergency care, specialists, and referral services while still having the peace of mind knowing you can receive 80% back, after the deductible.
StaffBest can be tailored to fit any hospital. You decide how many pets to enroll, which plan you’d like, and which payment option works best.
This benefit is a valuable incentive for your employees. If you would like to receive a quote or have questions, please call the Pets Best Veterinary Services Department at 1-888-349-2520 or email us at

* Discount not available in all states.

The Magic Bullet Fund

Posted on: July 7th, 2008 by

Posted by Angela Klein on 7/7/2008 in Articles from Newsletters

Inspired by the love of a Siberian named Bullet, the Magic Bullet Fund is writer and editor Laurie Kaplan’s labor of love for the dog who “graced (her) life for 12 years, 2 months and a day.”

At 9 years of age, Bullet was diagnosed with late stage multicentric B-cell lymphoma. “I was horrified, terrified, and determined that I would not lose Bullet without a fight,” Laurie writes on the Magic Bullet Fund website.

During the course of his treatment, the veterinarian who provided chemotherapy treatments for Bullet insisted Laurie write a book to help others who have dogs with cancer. Help Your Dog Fight Cancer, the result of that encouragement, quickly became a preferred resource for pet owners facing this difficult and often overwhelming disease.

Coinciding with the book’s publication, Laurie founded the Magic Bullet Fund to help people who have dogs with cancer but cannot afford to pay for treatment. “I often thought about how very lucky I was to be able to pay for Bullet’s treatment and how devastated I would have felt if I could not,” she said.

“The Magic Bullet Fund is about giving every dog the chance he or she deserves to survive cancer,” Laurie said. “At best, it is about beating cancer. At least, it is about giving people and their dogs more time together – more time to create a few more precious memories.” Bullet survived his battle with cancer and lived until he was nearly 14 when Laurie lost him to renal failure.

Because canine cancer treatment ranges on average between $600 and $6,000, the Magic Bullet Fund connects donors and potential donors with dogs and their families who need help. A secondary mission to help heighten public awareness about canine cancer through educational efforts is included in the organization’s mission statement. First and foremost, however, “the fund’s mission is to provide cancer treatment for dogs whose caretakers are unable to provide treatment – dogs who would not have cancer treatment at all without our assistance,” Laurie said.

Learn more about the Magic Bullet Fund and how you can help make a difference at

Working with the Magic Bullet Fund is one of several efforts by Pets Best to help pets and pet owners who are dealing with cancer. Visit for more information and a special offer with a veterinary oncologist.

Insurance and Pre-Existing Conditions

Posted on: June 17th, 2008 by

Posted by Angela Klein on 6/17/2008 in Articles from Veterinary Newsletter

A paw’s on reference to understanding our policy

At Pets Best Insurance we strive to fully educate Veterinary Associate Providers on our policies. Part of this commitment involves explaining what Pets Best considers as pre-existing. One of the questions we hear most often is: What about pre-existing conditions?

A pre-existing condition is one that was present prior to the original policy effective date or within the waiting period, whether diagnosed or not.

Unfortunately, many pet owners wait until an illness or accident occurs to purchase their policies, which means that those injuries and illnesses cannot be covered. This is why we encourage purchasing insurance as soon as possible, ideally when pets are puppies and kittens.

The following are a few examples to show how our policies work:

If pet has an accident, such as a broken leg, prior to the effective policy start date, that particular broken leg would not be covered. If the pet breaks any leg again three months later it will be considered a separate incident and will be covered at 80% of the bill, after the deductible has been met.

Potentially fatal or debilitating chronic conditions restrict a pet’s eligibility to enroll in a full medical plan. For example, if an uninsured six-year-old boxer develops lymphoma or diabetes before enrolling in a plan, those conditions would not be covered and that pet would not be eligible for full illness coverage. However, we would be able to provide accident-only coverage as this plan is available to any pet, regardless of past medical history.

We understand that there may be negative connotations towards the term “pre-existing condition.” Let us reassure you that no matter the pre-existing illness we are always happy to offer our full accident coverage.

If you have additional questions or need further explanation on this or other items, please feel free to contact our Veterinary Services Department at 877-738-7237 x4 or email us at We appreciate your continued support and thank you for choosing Pets Best!

Torrey’s diary June 2008

Posted on: June 6th, 2008 by

By: Dr. Jack Stephens

Dear Diary,

You’d think that a girl my size would have more trouble getting what she wants. Fortunately, this is not the case. And while I think that I would probably still get pretty much whatever I want if my Dad wasn’t the boss, I must say that I do enjoy the extra clout it brings.

Being Daddy’s Girl, I know that wherever he goes, I go, whether it’s to the office, or hanging out on a beach in Mexico for our annual trip. It is rare that you won’t see me by his side.

So for Father’s Day, I wanted to share a little secret with you. Ready? Here it is. Dads don’t like ties. Oh, sure, they act like they do, but really, they’re just being nice. And while some Dads may actually like that new golf club or trashcan basketball game (as if!), most Dads would appreciate your doing something that protects pets in times of need. Like me!

Remember: Ties stink. Choose something meaningful for Dad and buy him a policy so he can have the peace of mind knowing that he doesn’t need to worry if something happens to pets like me. Of course, it never will. I’m too amazing to get sick or hurt, but Dad says that you just never know.

Until next time,


p.s. Giving a gift policy is easy. Call us to find out how! 1-877-PETSBEST. (1-877-738-7237)