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Pets Best Adds Features to Online Account Access

Posted on: September 17th, 2008 by

Posted by Angela Klein on 9/17/2008 in Articles from Newsletters

Have you had a chance to log in to your account online yet? If you haven’t, this is a great time to because we’ve been adding features that make it even easier for you to view your claims and change account information.

New features include:

Add/change your credit card information
Change your address
Change your phone number
See when claims have been received

You’re also still able to:

View chosen coverage for your pets
See when claims have been processed
Change your email address

Access your account anytime online. The set up process is easy and only takes about 3 minutes.

Your time is precious. Use your online access to take care of changes and view the status of your claims when it’s most convenient for you!

If you would like help setting up your online account access, just let us know. We’d love to help. Contact us at 1-877-738-7237 (877-PETSBEST) or customerservice@petsbest.com.

Thank you for allowing us to insure your pets and for referring Pets Best to friends and family who love their pets. We look forward to serving you and your pets for years to come!

2ndChance4Pets Works to Ensure Lifetime Care

Posted on: September 16th, 2008 by

IF YOU FIND IT HARD TO THINK ABOUT LIFE WITHOUT YOUR PET, IMAGINE YOUR PET’S LIFE WITHOUT YOU

Amy Shever has had a passion for pets all her life. From 1985-2001, Amy volunteered at local animal shelters in Northern California because she wanted to help pets. What she didn’t realize was that she would witness large numbers of animals undergoing euthanization because there were no homes for them.

Many of these pets had been surrendered to animal shelters simply because they had outlived their pet owners, and these owners had made no plans for their continued care.

This experience led to a personal mission to help make a difference in the lives of pets and help prevent unnecessary euthanasia. Amy founded an organization, 2nd Chance 4 Pets (www.2ndchance4pets.org). This all-volunteer organization works across the U.S. with pet owners, veterinarians and animal care groups to ensure lifetime care for pets should pets outlive their owners.

In the United States, there are 4 to 5 million abandoned and orphaned pets euthanized each year. Thousands of animal companions are relinquished and euthanized in animal shelters and in veterinarian offices each year simply because their humans died or were too ill to care for them. Armed with these statistics and a deep desire to make a difference, Amy asks the tough question: “What will happen to your pets if they outlive you?” Pet owners are encouraged to plan for their pets and prevent them from becoming yet another statistic.

For more information about 2nd Chance 4 Pets and to locate resources and lifetime care information, visit them online at www.2ndchance4pets.org. The website content covers a range of topics on planning, including the importance of selecting potential caregivers for your pets, the basics of pet trusts and alternative lifetime care solutions.

By planning for your pets’ future now, you’ll be sure that your pets always have someone to care for them.

Pets Best Rolls Out New Web Pages for Veterinarians

Posted on: September 10th, 2008 by

Posted by Angela Klein on 9/10/2008 in Articles from Veterinary Newsletter

You Asked. We Listened!

These are exciting times at Pets Best! To keep up with our record growth, we have redesigned our web pages to better meet your needs.

See for yourself at www.petsbest.com/veterinarians

Specifically designed with you in mind, on the new web pages you can:

Request or Download an Information Kit
Order or Re-order Pets Best brochures
Sign up for the Pets Best Veterinary Newsletter
Learn More About Staff Trainings
Find Out How StaffBest Can Save You Money

Be sure to check out our new brochure that we’ve enclosed and order more online or by phone today!

You know that having pet insurance means that your clients are financially prepared and able to say yes to the best veterinary care and treatments available. Share the good news!

Go online to www.petsbest.com/vets and see how easy it is to share Pets Best with your clients.

Want to Learn More? We Make It Easy!

Join a Pets Best Webinar and get all your questions answered in a 30-minute interactive presentation. Learn more about pet insurance and why Pets Best truly is simply the best pet insurance available today.

Based on your feedback, we’ve expanded our Webinar offerings. Now you can pre-register for a Webinar at a time that’s most convenient for you and your staff.

All you need to join is a high-speed Internet connection and a speaker phone.

Choose the date and time that works best for you
Log in to your webinar online at gotowebinar.com 5 – 10 minutes before your scheduled time
Call into the conference line (1-877-661-9832)
Enter your I.D. number (83301)
Enjoy your presentation!

Every Webinar has a question-and-answer session at the end to make sure your questions are covered. Register for your Webinar and you’ll even be sent a reminder the day and hour before to remind you.

Learn more and have fun at the same time!

If you’d like to talk with us about Pets Best webinars, give us a call at 1-888-349-2520. We’d love to hear from you! Or, Register Today — you’ll be glad you did!

Webinars Offer Fun, Informative Learning Opportunities

Posted on: September 10th, 2008 by

Posted by Jennifer Jones on 9/10/2008 in Articles from Veterinary Newsletter

Often, we hear people say that they don’t quite know what pet insurance is, how it works, and what it does and doesn’t cover. We understand!

To meet this need, we’ve worked to put together an interactive presentation over the web that will guide you and your hospital staff through the fundamentals of pet insurance and how Pets Best compares to the rest.

Of course, we will go over our specific plans here at Pets Best to help you better understand them and pass those benefits on to your clients.

All you need is an Internet connection – DSL or other high-speed connection is preferred – and a free hour to gather your staff for the web seminar and question-and-answer session that follows. (The actual presentation itself is around 30 minutes.)

Understanding pet insurance is the first key to being able to help pet owners understand how it works so that they can make an informed decision for their pets.

Advantages of a Pets Best Webinar

Better inform your staff of the benefits of pet insurance
Provides staff confidence in marketing pet insurance to clients on a regular basis
Provides a fun, interactive way to learn why Pets Best is a better alternative to other pet insurance companies

Learn more about signing up for a Pets Best webinar online or by calling Pets Best Veterinary Services at 1-888-349-2520 or by emailing vetservices@petsbest.com.

Torrey’s diary August 2008

Posted on: August 28th, 2008 by

By: Dr. Jack Stephens

Wow! What a month! So much has happened and I hardly know where to begin. Since a few of you have asked (and because I personally enjoy being the center of attention), I asked my people to take a few beauty shots of me to help tell this month’s story.

To begin, we spent several busy and incredible days at the American Veterinary Medical Association annual meeting in New Orleans where it was hotter than sin. Thank God for air-conditioning as I’m not sure that I would have made it. As you know, real ladies never sweat, so that was a bit of a challenge in 510% humidity, even for a dog.

This show seemed even busier than usual for some reason. Dad was shaking hands a lot, and while we usually spend a lot of time talking to people, it seemed like there was hardly ever a moment when we were alone. Other people were really excited, and it all seemed to be a pretty big deal, something about Somebody Something Trust and some lady named Edna, but I just smiled and enjoyed the extra attention.

While we were there, Mom picked up J.P., short for Jefferson Parrish because he was adopted from, yes, Jefferson Parrish, a New Orleans shelter that Mom helped fix up with other volunteers while we were there. She said he was too adorable to leave behind. I don’t know about that, but I do know I’m glad *I’m* not stuck in one of those boxes!

As far as J.P. and I go personally, I’m glad that he seems to understand who the pack leader is, so he and I have not had any issues. Yet.

I’m glad that he’s a decent sort of fellow because Mom and Dad took us camping the weekend after AVMA and it was irritating enough to have to share my space with seven others, let alone seven plus the new guy who may or may not have deferred to me naturally, as he should have. I did the best I could and spent most of the time in my chair or trying to stay near Dad. Truthfully, I missed my cheetah couch as I am not a huge fan of the Great Outdoors.

Back in the office I settled back in to my daily routine of Office Guard Dog and Chief Giraffe Fetcher, along with my customer advocate duties.

All in all, it’s been a pretty good month. I have a celebration of the day I was born coming up next month, but since ladies never reveal their true ages, I’ll just say that I am in the prime of my life. (And not that I would share this with just anyone, but it’s on Sept. 10th if you’d like to send jewels, treats or anything cheetah themed, my favorite.)

And to whomever shared the Animal Behavior website with my Dad, you and I need to talk. Fortunately, I was able to do a little damage control so that Dad remembers that I, of all people, don’t need behavior modification, but the phrase “I have a bone to pick with you” does not begin to describe the conversation I plan on having once I find you.

Remember, Darlings, well behaved women seldom make history.

Until next time,

Torrey