If you’re like many pet owners today, you’ll do whatever it takes to keep your pet happy and healthy. Our plans help make that possible by offering reimbursement levels of 70%, 80% or 90%, after a deductible. We also offer a 100% level of reimbursement.
Pets Best Insurance is about more than just pet insurance; they want your dogs and cats to live long, healthy lives. As a guest veterinarian blogger, I’m happy to help in that mission by answering pet health questions you have regarding your dogs and cats.
“My dog licks her paw all the time and now has this huge knot…what can I put on it to make it go away?”
While I can’t diagnose your pet via Facebook, I can tell you some conditions your pet may be experiencing. It’s extremely important she see her veterinarian in order to get a proper diagnosis and treatment.
Three Potential Causes of Lumps on Paws
1. Infections caused by foreign bodies
If there’s a large knot, sore or lump on your dog’s paw, this may be due to an infection caused by a foreign body. Cheat grass, plant material and thorns/stickers are common items I’ve found lodged in pet paws, and they all cause uncomfortable infections. Any foreign body is extremely agitating to animals and may cause abscesses in addition to lumps, which may appear knot-like. Typically, minor surgical removal is required, along with medication to help rid the body of the infection.
Industry leader reimburses 70 percent of claims in one day, 92 percent within two days
Boise, Idaho – (January 17, 2012) Pets Best Insurance announced an astounding 70 percent of claims are processed within one day, with 92 percent of claims taking only two days or less. Additionally, 13 percent of claims are turned around in the same day (according to claims data from April to December of 2012).
Pet insurance is based on a reimbursement model—meaning pet owners pay veterinarians up front and then submit claims for reimbursement.
“If a pet owner pays a veterinary bill on a credit card, it’s our goal to have the reimbursement arrive before the credit card statement shows up,” Dr. Jack Stephens, Founder and President of Pets Best Insurance said. “We want to alleviate the financial stress and burden as quickly as possible.”
Dr. Stephens, the veterinarian who founded the U.S. pet health insurance industry in the early 1980s and now presides over Boise, Idaho-based Pets Best Insurance as president and founder says his goal has always been to make pet insurance the best it can be.
“Turning around a large volume of claims so quickly is a major milestone. In December 2012, we had several days where we were down to a one hour turnaround time which is incredible. We are always striving to be the best and this is the level of excellence we shoot for,” Dr. Stephens said.
Hello. I’m Dr. Jane Matheys, from the Cat Doctor Veterinary Hospital and Hotel in Boise, Idaho. I’m here today to answer a question that was posted on the Facebook page of Pets Best Insurance. Rema asks, “Why does my cat eat grass and anything that he thinks is grass when he’s outside? He won’t eat cat grass though.” I get this question a lot and honestly nobody, including us veterinarians, has a clear answer as to why cats like to eat grass.
Our winter 2012 My Vet’s the Best finalists have been chosen! Read their stories and vote daily through February 11th and help decide who wins $1,000 to treat needy pets. The nominator will also win a $200 cash prize.
In alphabetical order, the finalists are:
Dr. Georgia Maureen Bushnell of Homestead, FL
Dr. Lori Cabell of Norristown, PA
Dr. Helen Campbell of Florence, NJ
Dr. Dave Hallstrom of Edina, MN
Dr. Nancy Matthews of Valley Center, CA
Dr. Linda Steelman of Las Vegas, NV
Four times per year, Pets Best Insurance awards $1,000 to a winning veterinarian to treat needy pets, and $200 cash prizes to the pet owners who shared their winning stories. Hundreds of vets are nominated each quarter, complete with heartwarming and sometimes harrowing stories, and thousands of votes are cast.
Question: Why doesn’t pet insurance cover pre-existing conditions? My pet has chronic kidney disease which is very expensive, but none of the pet insurers will cover this condition.
Answer, by Dr. Jack Stephens, DVM, founder of pet insurance in the U.S. and President of Pets Best Insurance
Insurance is purchased to protect oneself against future unknown events that result in loss. In the case of car insurance, the loss could be in the form of a damaged vehicle. In the case of homeowners insurance, the loss could be in the form of a flooded basement. And in the case of pet insurance, the loss comes in the form of a pet needing veterinary care.
Insurance plans offered and administered by Pets Best are underwritten by Independence American Insurance Company, a Delaware Insurance company. Independence American Insurance Company is a member of The IHC Group, an insurance organization composed of Independence Holding Company (NYSE:IHC) and its operating subsidiaries. The IHC Group has been providing life, health and stop loss insurance solutions for nearly 30 years. For information on The IHC Group, visit, www.ihcgroup.com. In states in which Independence American Insurance Company’s new policy form has not yet received regulatory approval, policies will be underwritten by Aetna Insurance Company of Connecticut. To determine the underwriter in your state, please call Pets Best at 1-877-738-7237.
Please note: This blog is designed to be a community where pet owners can learn and share. The views expressed in each post are the opinion of the author and not necessarily endorsed by Pets Best Insurance. Always consult your veterinarian for professional advice.