Author Archives: Dr. Jack Stephens

Pet Insurance 101: 5 Reasons You Need Pet Insurance

A veterinarian runs a checkup on a sick labrador retriever.

In recognition of September being Pet Health Insurance Month, we’re featuring a Pet Insurance 101 series to help you better understand what we do at Pets Best, why we do it, and why you need it.

Being a pet parent means your day-to-day life is full of little surprises, sometimes pleasant and other times not. The next time you’re faced with an unexpected vet bill, you won’t have to worry about using high-interest credit cards, borrowing money or worse, choosing euthanasia because you can’t afford to pay the bill. Knowing Pets Best is on your side, your pet can have the veterinarian recommended treatment without financial worry. A staggering 1 in 3 pets will need unexpected veterinary care each year.*

Here are five important reasons you need to get pet insurance as soon as possible:

1. Dogs & cats get sick

Just like human children, pet children can also get sick at a moment’s notice. Common symptoms like vomiting and diarrhea can happen often for small reasons or be signs of something more serious. Dogs and cats can also develop chronic illnesses such as allergies, diabetes, and cancer which can end up costing lots of money between the regular vet visits, surgeries, medications, and tests.

2. Dogs & cats get injured and have accidents

Whether your pet is mischievous, brave, or just unlucky, accidents can happen at any time including broken bones, torn nails, lacerations, or getting hit by a car, just to list a few. 4 out of 5 pets will  experience a medical emergency in their lifetime, according to Pets Best 2013 claims data.Read More…

Customer Stories: Why Jena Loves Pets Best

Pets Best has been protecting Jena's dog Macy since 2013.

In honor of September being Pet Health Insurance Month, we’re featuring stories of real life Pets Best customers. Today we meet Jena, and her two year old golden retriever, Macy.

I found my 9 month golden retriever, Macy, about a year and a half ago and I fell instantly in love with her! I knew I would be one of those pet owners that would pay thousands of dollars, or do whatever it took to keep my dog healthy, if something happened to her. I spoke with my veterinarian about pet insurance options and he recommended Pets Best. After doing some research and speaking with the wonderful customer service representatives, I enrolled Macy under the plan. The representative I spoke with took the time to walk me through all of my options, the different costs, the services covered, and much more. I also found that the website was very helpful and intuitive. Ultimately, what made me choose to enroll Macy under Pets Best was that they had many different options with deductibles and coinsurance amounts that help fit individual needs and budgets, their customer service department was extremely helpful, without being pushy, and their insurance seemed to cover most services.

Filing claims is so easy, and Pets Best is always very timely to provide reimbursement and an explanation of benefits for Macy. I’ve found that Macy’s coverage is very affordable and well worth the cost. While premiums did increase this year, it was for a good reason; Pets Best will now cover hereditary conditions, which is so great for Macy, because hip dysplasia is common for many dogs, including golden retrievers. Pets Best also offers automatic bill pay which I really appreciate so I don’t have to remember to write a check every month.Read More…

Breed Guide: Papillon

A PapillionDr. Marc is a veterinarian and writer for Pets Best, a dog insurance and cat insurance agency.

About the Papillon

Height (to base of neck): 8-11″

Weight: 9-10lbs

Color: White is the dominant color and patches can include any color.

Origin: Spain

Coat: Single-layered, flat abundant, long and silky.

Life Expectancy: 13-15years

Energy level: Moderate

Exercise needs: Low

Breed Nicknames:

Is a Papillon the Right Dog Breed for You?Read More…

Pet Insurance 101: What’s Pet Insurance?

Jenna and Macy have been protected by Pets Best since 2013.

In recognition of September being Pet Health Insurance Month, we’re featuring a Pet Insurance 101 series to help you better understand what we do at Pets Best, why we do it, and why you need it.

Chances are, you’re like 91% of pet owners who consider their pet to be a member of the family.* As part of the family, we want our pet to live a long, happy and healthy life. Pet health insurance helps make this possible by reimbursing you on your veterinary bills so affording the best care for your pet isn’t a concern.

Pet insurance reimburses you on your veterinary costs to diagnose and treat your pets for covered illnesses and accidents. The illnesses covered range from short term vomiting and diarrhea, to chronic illnesses such as allergies, cancer, and diabetes. Some of the accidents and injuries covered include broken bones, lacerations, foreign body ingestion, and poisoning. There are also wellness plans available that will help to pay for routine care items like checkups, vaccines, and dental cleanings.

Read More…

8 Fall-Related Reasons Pets End Up at the Vet

A sick dog lays cuddled up under a blanket.

By veterinarians Dr. Marc and Dr. Fiona, for Pets Best, a pet insurance agency for dogs and cats

Fall is in full swing, bringing a whole slew of new reasons pets are taken to the veterinarian’s office. Here are eight common fall-related reasons dogs and cats visit the vet.

1. Parvovirus

Some infectious diseases seem to have a seasonality to them, Parvo is one of them.  We tend to see an increase in Parvovirus infections this time of year in unvaccinated puppies.  Always make sure your pets are up to date on vaccines!

2. Allergies

Just like in people, the poor air quality, increased dust and pollen from changing seasons can trigger allergies in pets as well. While we occasionally see pets with respiratory symptoms, many will present with itchy skin and ear infections.

3. Arthritis

Cold weather can exacerbate some older pets’ achy joints.

4. Antifreeze ToxicityRead More…

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