Author Archives: Dr. Jack Stephens

9 Tips for Flying With Your Cat

A kitten in an airline pilot's hat waits to board his flight with his owner.By Arden Moore, a certified dog and cat behaviorist with the International Association of Animal Behavior Consultants. Arden is an author, radio host, and writer for Pets Best, a cat insurance and dog insurance agency.

I’m living proof that you can make the friendly skies more feline friendly for those times when you need to relocate or wish to have your cat accompany you on an airplane. Murphy, Callie, Little Guy and Zeki – my cats past and present – have earned their pet etiquette wings for behaving like hush puppies on flights.

Here are nine tips to increase the chances of a smooth flight for you and your cat:

1. Study the pet policy.

Check the airline’s pet policy in advance before booking a flight. Be aware that pet policies can change.

2. See the vet.

Before paying for the pet fee, book an appointment with your veterinarian who will conduct a nose-to-tail examination on your cat and deem that he is flight ready. Some airlines require you to present a pet health certificate before allowing your cat on board.

3. Practice the airport screening procedure. Read More…

Why Fast Claims and Reimbursements are Important

Pet parents sit on the couch with their dog, as they get an email on their Ipad from Pets Best Pet Insurance that their claim has already been processed and their money will be deposited into their checking account via direct deposit.Pet Insurance Explained: Why Fast Claims and Reimbursements are Important

By Pets Best Insurance Services, LLC, a U.S. pet insurance agency for dogs and cats.

Pet insurance can be a confusing topic, so at Pets Best we want to help you understand how pet insurance works. Here is why it’s important that your pet insurance agency processes claims fast and reimburses you quickly.

Reimbursement Model

Pet insurance operates on a reimbursement model. What that means is that you take your sick or injured pet to the veterinarian and pay the vet bill when you go to check out, just like you did before you had pet insurance. At Pets Best, you then you submit your pet insurance claim along with your proof of payment for that veterinary bill. Pets Best then reimburses you on that claim/veterinary bill.

Claim Processing Time & Direct Deposit

Since you are paying for the veterinary visit upfront, and then waiting to be reimbursed, it’s crucial that you get reimbursed quickly. Pets Best processes claims in only 3-5 business days on average (this is also called “claim turnaround time” or “TAT” for short). Once the claim is processed, we can release the reimbursement payment. Our customers can provide us their direct deposit information so that the funds will get released directly into their checking or savings account. This is all easily managed in their online customer portal or by contacting customer care.Read More…

Cat Breed Guide: Cornish Rex

A Cornish Rex cat with pet insurance from Pets Best.

By Dr. Fiona is a veterinarian and writer for Pets Best, a cat insurance and dog insurance agency.

About the Cornish Rex

Weight:  6-8 lb

Points of conformation: English and American standards differ, but in general possesses small to medium body with narrow muzzle and crinkled brow.  Long legs and arched back.

Coat:  Short coat is very soft and curly.  Shorter coats are termed nappy, and longer coats are plush. No guard hairs are present, only the undercoat.

Color: Many colors and patterns are accepted.

Grooming needs: This breed doesn’t shed and has minimal grooming requirements.

Origin: England.

Behavior Traits: Highly intelligent and playful.

Is a Cornish Rex cat right for You?Read More…

7 Tips When Traveling with Your Cat to the Vet

A kitten waits in a crate after traveling to the veterinarian.

By Arden Moore, a certified dog and cat behaviorist with the International Association of Animal Behavior Consultants. Arden is an author, radio host, and writer for Pets Best, a pet health insurance agency for dogs and cats.

Unlike dogs, cats prefer to be homebodies. The first sighting of you lugging out the pet carrier just may send your cat dashing to under the middle of your king-sized bed – strategically positioned just out of arm’s reach from any side of the bed.

Most cats practice what I call feline algebra: C (Car) + C (Carrier) = C (Veterinary Clinic). That is an equation that can cause much disdain and even a bit of fright in some felines.

We humans need to take most of the blame for our cats’ panic attacks. After all, we don’t travel with our cats like we do with our dogs and usually the only time cats are in crates are when they must go someplace unpleasant ­ like a visit to the veterinary clinic. If you knew each time you heard the jingle of car keys that you were going to see your least favorite – and chattiest – relative you would want to dash and hide too.

Here are seven ways to make the visit to the veterinary clinic far more appealing to your cat:

1. Make the carrier a friend, not a foe. Do so by purposely leaving your cat’s carrier out and open inside your home. Located it in a favorite catnap spot. Up its feline real estate appeal by lining the carrier’s floor with a comfy towel or bedding.

2. Toss in treats and toys inside the carrier for your cat to pursue and enjoy. Casually, close the carrier door for a few seconds and then open it. Gradually, lengthen the duration to build up your cat’s tolerance of being inside.

3. Do a test drive inside your home. Tote your cat inside his carrier around your house and then open the door. Time this in-home trip right before meal time, so your cat’s travel “reward” is awaiting him after his trek.Read More…

Puppy Milestones: 4 Things You Need to Know

A group of white, fluffy Slovakian chuvach breed puppies play together in the grass.

By Dr. Eva Evans, a veterinarian and writer for the Pets Best Pet Insurance Agency, offering pet health insurance for puppies and dogs.

In honor of National Puppy Day, here are some fun facts about puppies. Do you have a new puppy at home? Do you know the important milestones of puppy development? Find them out below!

1. When do puppies lose their baby teeth?

Puppies begin losing their baby teeth around 12-16 weeks of age. The first teeth that fall out are the incisors (the tiny little teeth at the front of the mouth). Around age 4-6 months, puppies will lose their canine teeth which are those sharp little fang teeth. Puppies lose their molars last, usually around 5-7 months of age. The age at which your puppy will lose its baby teeth depends on the breed and size of the dog.

2. When will my puppy be house trained?

As soon as you get your new puppy you can begin the process of house training and teaching the puppy to go potty outside. However, if you don’t provide enough trips outdoors, your puppy may not be able to hold it for very long! As a rule of thumb, you can expect your puppy to hold its bladder for 1 hour for every month of its age. That means that a 5 month old puppy cannot be expected to hold his bladder for more than 5 hours. Your best bet for minimizing accidents is to take your puppy outside to potty right after he wakes up from a nap and right after eating and playing. Once puppies reach 6 months and older, they have full control over their bladders and they can start to sharpen their housetraining skills into perfection as adults. Keep in mind that even older puppies and adult dogs can still have accidents in the house sometimes!

3. When will my puppy lose his baby fur?Read More…

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