Pets Best policyholders in their own words:
I recently had a claim for my cat, and it was processed faster than anything I have ever
seen! Thank you for helping pet owners like me with multiple pets. I am enrolling another
animal today. Great job!
L. Arndt, Phoenix, AZ
Thank you so much for making it possible for Gabriella
to have her surgery. I received my reimbursement almost immediately and find your customer service to
be excellent. What a relief it was to not have to worry when this tragedy
occurred. L. Hannigan, Las Vegas, NV
We only had Mia for 2 weeks when her front elbow was fractured. We immediately took her to our veterinarian,
received treatment and filed our claim. We thought it wasn't going to be as easy as it was, but to our
surprise we received our claim check within a couple of days after filing. Thanks to
Pet Best, Mia is back to normal and living a healthy life. S. Dale, Rowlett,
TX
Many people laughed at me for purchasing such ‘nonsense.'
However, I quickly proved them wrong when Pets Best came through for my little family and reimbursed
80% of the cost of treating Maurice's horrible abscess. Pets Best was prompt, efficient,
and very courteous as well! Maurice is now walking around as though nothing had happened,
and I am able to rest a little from the monetary and emotional hardship we endured.
C. Falter, San Diego, CA
What a pleasure it has been being a policy holder with Pets Best! The courtesy and quality
of your customer service representatives and your responsiveness is unsurpassed. My previous experience
with pet insurance was not pleasant, so having Pets Best as our carrier for our cat Josey has been most
comforting. Keep up the good work – you are the BEST! L. Backa, Dallas, TX
With as many as 5 dogs previously on a competitor's policies for more
than 3 years, I had an almost full-time employee working to analyze and figure out what they paid and
didn't pay, and we never understood how they got to the amount. Pets Best received the bill, credited
my deductible, and paid me 80%. I feel much better about the quality of care my dogs receive as your
insured. R. Lorsch, Beverly Hills, CA
Our family dog Basia, broke a bone in her elbow. The orthopedic surgery cost $1,700.
We had no way of planning for that expense. The first thing any pet owner should do is get
their pet insured. K. Parker, Villa Park, CA
One of our cats bit the other causing a badly infected leg. I had it treated, and sent the form to you
for reimbursement. I received your check just a few days later. What service! I have
been recommending you to all my friends with pets ever since. M. Julien, San
Angelo, TX