1.) Hereditary and congenital conditions are now covered* up to your plan's annual limit, after your deductible has been met. Sub-limits for these conditions have been removed.**
2.) Behavioral and pregnancy services are now covered up to your plan's annual limit, after your deductible has been met.***
3.) Euthanasia and cremation services no longer have a separate deductible to meet, and are also covered up to your plan's annual limit. 4.) Our BestBenefit plans offer reimbursement levels of 70%, 80%, 90% and 100%, plus annual deductibles in $50 increments from $0 - $1,000, so you have more control over how much you spend each month, and how much you spend out-of-pocket when your pet needs vet care.
5.) We now offer Cancer Only, Accident Only and Feline Illness Only plans which may be ideal for pet owners with senior pets or limited budgets. These plans can also be added to any BestBenefit plan for additional coverage of specific conditions.
(Not available in Washington)
6.) BestWellness optional routine coverage now includes microchip benefits ($25 for dogs and $20 for cats, annually) and a $15 canine influenza vaccine benefit for dogs, annually.
Yes. Pets Best has no upper age limits, and we don’t reduce or cancel coverage based on a pet’s age.
Yes, in states where allowed by law, we offer automatic discounts when you enroll up to 9 pets. Do you still cover prescription medications?
Yes. Please see our list of covered medications.
Yes. You can still file claims online, by fax or by mail. We will continue to process most claims within 5 business days, and we still offer free direct deposit reimbursement.
No. Your plan price is not affected by whether or not you've filed claims.
*Florida and South Carolina residents: limited coverage for hereditary conditions and no coverage for congenital conditions. Please contact us or review the policy form for your state for more details.
**Hereditary and congenital conditions diagnosed prior to the start of your new policy term are deemed pre-existing and will not be covered by the improvements to your policy. Exceptions may apply, please contact Pets Best Customer Care for more information.
Pet insurance coverage offered and administered by Pets Best Insurance Services, LLC is underwritten by Independence American Insurance Company,
a Delaware insurance company. Independence American Insurance Company is a member of The IHC Group, an organization of insurance carriers and
marketing and administrative affiliates that has been providing life, health, disability, medical stop-loss and specialty insurance solutions
to groups and individuals for over 30 years. For information on The IHC Group, visit: www.ihcgroup.com. Additional insurance services administered
by Pets Best Insurance Services, LLC are underwritten by Prime Insurance Company. Some existing business is underwritten by Aetna Insurance Company
of Connecticut. Each insurer has sole financial responsibility for its own products.